Resolved Creating physical hosting error

[testmogo]

Server operating system version

Windows Server 2022 Standard

Plesk version and microupdate number

Plesk Obsidian Web Admin Se Edition Version 18.0.54 Update #3

Please help

Creating physical hosting
System user update is failed: Unable to create system user: Unable to execute usermng: no such table: ImpersonationUsers
at Unable to execute console command: '--add'(vconsoleapp::start line 95)
at Unable to execute command: '"C:\Program Files (x86)\Plesk\admin\bin\usermng" --add "--name=xdddd.co_mnr10kowt3h" "--password=*" "--home=C:/Inetpub/vhosts/xdddd.com"'(vconsoleapp::run line 117)
(Error code 1)

Thank you advance

 

[scsa20]

Do you get the same error after running the following command?

"%plesk_cli%\repair.exe" --synchronize-impersonation-storage

If you still get an error try the solution at Resolved - no such table: ImpersonationUsers at Unable to execute console command: '--add'(vconsoleapp::start line 95) at Unable to execute command: ...

 

[Peter Debik]

Hi @testmogo, the issue was known in a much older Plesk version, but was fixed sind 18.0.46. If the above suggestion by @scsa20 does not help, you could try

C:> plesk sbin upgrade --repair
C:> plesk sbin upgrade.exe --deferred

If that does not help either, please open a ticket with Plesk support and mention these internal IDs: PPP-57663, PPS-12933, PPS-14660, PPS-13932. Engineers would like to check the issue directly on your server. https://support.plesk.com

 

[testmogo]

Hi @testmogo, the issue was known in a much older Plesk version, but was fixed sind 18.0.46. If the above suggestion by @scsa20 does not help, you could try

C:> plesk sbin upgrade --repair
C:> plesk sbin upgrade.exe --deferred

If that does not help either, please open a ticket with Plesk support and mention these internal IDs: PPP-57663, PPS-12933, PPS-14660, PPS-13932. Engineers would like to check the issue directly on your server. https://support.plesk.com

It helps a lot, thank you!

Just for others, if someone has the same issue:

1. Open CMD like administrator
2. C:> plesk sbin upgrade --repair
3. C:> plesk sbin upgrade.exe --deferred
4. "%plesk_cli%\repair.exe" --synchronize-impersonation-storage

Thanks everybody for the help.