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Custom Add Ons Have No Effect on Subscription?

Discussion in 'Plesk 11.x for Linux' started by Mr Fett, Jan 17, 2013.

  1. Mr Fett

    Mr Fett Basic Pleskian

    Dec 12, 2012
    Likes Received:
    Hi all,

    Apologies for my frequent posts - I'm really still trying to learn Plesk. At the moment there's one problem that I keep hitting: I've created a number of 'Addons' for additional domains (so a customer can have more than just one domain pointed to their subscription).

    I got to the customers subscription and select 'Add Ons' from available operations.
    I select 'Add New Add-On' and select the add on I want

    When I go to the subscription page I can see the new add-on listed and the charge (although no invoice is generated which I find strange). When I try to add a domain name I still get a message saying:

    There are no resources of this type (sites) available from your service provider. Requested: 1; available: 0.

    I had a similar problem with another subscription where I added hard disk space and it didn't show up until I'd rebooted the server.

    Anyone got any ideas?