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Custom Add Ons Have No Effect on Subscription?

Discussion in 'Plesk 11.x for Linux' started by Mr Fett, Jan 17, 2013.

  1. Mr Fett

    Mr Fett Basic Pleskian

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    Hi all,

    Apologies for my frequent posts - I'm really still trying to learn Plesk. At the moment there's one problem that I keep hitting: I've created a number of 'Addons' for additional domains (so a customer can have more than just one domain pointed to their subscription).

    I got to the customers subscription and select 'Add Ons' from available operations.
    I select 'Add New Add-On' and select the add on I want

    When I go to the subscription page I can see the new add-on listed and the charge (although no invoice is generated which I find strange). When I try to add a domain name I still get a message saying:

    There are no resources of this type (sites) available from your service provider. Requested: 1; available: 0.

    I had a similar problem with another subscription where I added hard disk space and it didn't show up until I'd rebooted the server.

    Anyone got any ideas?

    Bob
     
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