• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Custom Add Ons Have No Effect on Subscription?

Mr Fett

Basic Pleskian
Hi all,

Apologies for my frequent posts - I'm really still trying to learn Plesk. At the moment there's one problem that I keep hitting: I've created a number of 'Addons' for additional domains (so a customer can have more than just one domain pointed to their subscription).

I got to the customers subscription and select 'Add Ons' from available operations.
I select 'Add New Add-On' and select the add on I want

When I go to the subscription page I can see the new add-on listed and the charge (although no invoice is generated which I find strange). When I try to add a domain name I still get a message saying:

There are no resources of this type (sites) available from your service provider. Requested: 1; available: 0.

I had a similar problem with another subscription where I added hard disk space and it didn't show up until I'd rebooted the server.

Anyone got any ideas?

Bob
 
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