1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Customer and Business Manager Installation failed

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by UweP, Jul 15, 2011.

  1. UweP

    UweP Regular Pleskian

    26
     
    Joined:
    Sep 23, 2010
    Messages:
    252
    Likes Received:
    0
    I have had the following Problem while installing the CBM:


    ...
    SETTING UP LIBPOD-WSDL-PERL (0.05-11042012) ...
    SETTING UP LIBTEXT-TEMPLATE-PERL (1.44-1.2) ...
    SETTING UP LIBXML-VALIDATOR-SCHEMA-PERL (1.10-11042012) ...
    SETTING UP LIBCGI-FAST-PERL (5.10.0-19LENNY5) ...
    DPKG: DEPENDENCY PROBLEMS PREVENT CONFIGURATION OF LIBXML-SIMPLE-PERL:
    LIBXML-SIMPLE-PERL DEPENDS ON LIBXML-SAX-PERL; HOWEVER:
    PACKAGE LIBXML-SAX-PERL IS NOT CONFIGURED YET.
    LIBXML-SIMPLE-PERL DEPENDS ON LIBXML-LIBXML-PERL | LIBXML-SAX-EXPAT-PERL; HOWEVER:
    PACKAGE LIBXML-LIBXML-PERL IS NOT CONFIGURED YET.
    PACKAGE LIBXML-SAX-EXPAT-PERL IS NOT CONFIGURED YET.
    DPKG: ERROR PROCESSING LIBXML-SIMPLE-PERL (--CONFIGURE):
    DEPENDENCY PROBLEMS - LEAVING UNCONFIGURED
    SETTING UP LIBCARP-CLAN-PERL (6.00-1) ...
    SETTING UP LIBBIT-VECTOR-PERL (6.4-7+B1) ...
    SETTING UP LIBDATE-CALC-PERL (5.4-5+B1) ...
    SETTING UP LIBDATE-MANIP-PERL (5.54-1) ...
    DPKG: DEPENDENCY PROBLEMS PREVENT CONFIGURATION OF PLESK-BILLING-PLUGINS:
    PLESK-BILLING-PLUGINS DEPENDS ON LIBXML-LIBXML-PERL; HOWEVER:
    PACKAGE LIBXML-LIBXML-PERL IS NOT CONFIGURED YET.
    PLESK-BILLING-PLUGINS DEPENDS ON LIBXML-SIMPLE-PERL; HOWEVER:
    PACKAGE LIBXML-SIMPLE-PERL IS NOT CONFIGURED YET.
    DPKG: ERROR PROCESSING PLESK-BILLING-PLUGINS (--CONFIGURE):
    DEPENDENCY PROBLEMS - LEAVING UNCONFIGURED
    ERRORS WERE ENCOUNTERED WHILE PROCESSING:
    LIBXML-SAX-PERL
    LIBXML-LIBXML-PERL
    LIBXML-SIMPLE-PERL
    PLESK-BILLING-PLUGINS
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    Execute command touch /var/lock/parallels-panel-upgrade-failure.flag ; rm -f /var/lock/parallels-panel-maintenance-mode.flag
    Execute command chcon system_u:eek:bject_r:bin_t:s0 /opt/psa/admin/bin/send-error-report
    Execute command /opt/psa/admin/bin/send-error-report install
    Error: Ein Fehler ist aufgetreten bei dem Versuch, Pakete zu installieren.
    Achtung! Ihre Software ist vielleicht nicht betriebsbereit.
    Bitte kontaktieren Sie den technischen Produktsupport.

    Then I did:
    cd /usr/local/share/perl/5.10.0/XML/
    mkdir dnu
    mv SAX* dnu/
    apt-get install libxml-libxml-perl

    which fixed the problem I think, but the CBM isn't installed successfully.
    What can I do?
     
  2. UweP

    UweP Regular Pleskian

    26
     
    Joined:
    Sep 23, 2010
    Messages:
    252
    Likes Received:
    0
    somehow it started to continue the installation and now it seems to be installed. thank you ;)
     
  3. UweP

    UweP Regular Pleskian

    26
     
    Joined:
    Sep 23, 2010
    Messages:
    252
    Likes Received:
    0
    I now get the following error:

    Warning: You have exceeded the number of customer accounts you can have in the system. Please upgrade your license.
    The license key is invalid. In order to use the Customer & Business Manager, please obtain and install a new valid license key. Contact Parallels sales representatives to obtain the proper license key.

    It seems like this is a bug?
     
  4. UweP

    UweP Regular Pleskian

    26
     
    Joined:
    Sep 23, 2010
    Messages:
    252
    Likes Received:
    0
    nm i found the other thread.
     
Loading...