• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Customer and Business Manager Installation failed

UweP

Regular Pleskian
I have had the following Problem while installing the CBM:


...
SETTING UP LIBPOD-WSDL-PERL (0.05-11042012) ...
SETTING UP LIBTEXT-TEMPLATE-PERL (1.44-1.2) ...
SETTING UP LIBXML-VALIDATOR-SCHEMA-PERL (1.10-11042012) ...
SETTING UP LIBCGI-FAST-PERL (5.10.0-19LENNY5) ...
DPKG: DEPENDENCY PROBLEMS PREVENT CONFIGURATION OF LIBXML-SIMPLE-PERL:
LIBXML-SIMPLE-PERL DEPENDS ON LIBXML-SAX-PERL; HOWEVER:
PACKAGE LIBXML-SAX-PERL IS NOT CONFIGURED YET.
LIBXML-SIMPLE-PERL DEPENDS ON LIBXML-LIBXML-PERL | LIBXML-SAX-EXPAT-PERL; HOWEVER:
PACKAGE LIBXML-LIBXML-PERL IS NOT CONFIGURED YET.
PACKAGE LIBXML-SAX-EXPAT-PERL IS NOT CONFIGURED YET.
DPKG: ERROR PROCESSING LIBXML-SIMPLE-PERL (--CONFIGURE):
DEPENDENCY PROBLEMS - LEAVING UNCONFIGURED
SETTING UP LIBCARP-CLAN-PERL (6.00-1) ...
SETTING UP LIBBIT-VECTOR-PERL (6.4-7+B1) ...
SETTING UP LIBDATE-CALC-PERL (5.4-5+B1) ...
SETTING UP LIBDATE-MANIP-PERL (5.54-1) ...
DPKG: DEPENDENCY PROBLEMS PREVENT CONFIGURATION OF PLESK-BILLING-PLUGINS:
PLESK-BILLING-PLUGINS DEPENDS ON LIBXML-LIBXML-PERL; HOWEVER:
PACKAGE LIBXML-LIBXML-PERL IS NOT CONFIGURED YET.
PLESK-BILLING-PLUGINS DEPENDS ON LIBXML-SIMPLE-PERL; HOWEVER:
PACKAGE LIBXML-SIMPLE-PERL IS NOT CONFIGURED YET.
DPKG: ERROR PROCESSING PLESK-BILLING-PLUGINS (--CONFIGURE):
DEPENDENCY PROBLEMS - LEAVING UNCONFIGURED
ERRORS WERE ENCOUNTERED WHILE PROCESSING:
LIBXML-SAX-PERL
LIBXML-LIBXML-PERL
LIBXML-SIMPLE-PERL
PLESK-BILLING-PLUGINS
E: Sub-process /usr/bin/dpkg returned an error code (1)
Execute command touch /var/lock/parallels-panel-upgrade-failure.flag ; rm -f /var/lock/parallels-panel-maintenance-mode.flag
Execute command chcon system_u:eek:bject_r:bin_t:s0 /opt/psa/admin/bin/send-error-report
Execute command /opt/psa/admin/bin/send-error-report install
Error: Ein Fehler ist aufgetreten bei dem Versuch, Pakete zu installieren.
Achtung! Ihre Software ist vielleicht nicht betriebsbereit.
Bitte kontaktieren Sie den technischen Produktsupport.

Then I did:
cd /usr/local/share/perl/5.10.0/XML/
mkdir dnu
mv SAX* dnu/
apt-get install libxml-libxml-perl

which fixed the problem I think, but the CBM isn't installed successfully.
What can I do?
 
somehow it started to continue the installation and now it seems to be installed. thank you ;)
 
I now get the following error:

Warning: You have exceeded the number of customer accounts you can have in the system. Please upgrade your license.
The license key is invalid. In order to use the Customer & Business Manager, please obtain and install a new valid license key. Contact Parallels sales representatives to obtain the proper license key.

It seems like this is a bug?
 
Back
Top