Customer & Business Manager

[NKCom]

Hi,
sorry for the my bad English.

Customers I have pointed out a serious mistake on the last page of the store before confirming the order.
Regardless of the nationality of the customer, are not taken into account taxes, so the total order is incorrect.
I have received several complaints about it. Customers read a total and then it is billed and paid for another. Son was forced to issue a refund for this reason, after I found that the problem is real.
I have no time to wait an update to solve this problem, Please, attached here the solution to correct the error.
Thanks.

 

[EugeneL]

Hi,

Could you please clarify, what version of CBM do you use? 10.2, I suppose?
Another question - what settings do you have for taxes? What tax zones, tax zone groups? How are they assigned to service plans?
And one more question - what country do customers set as their location?

If you can give me credentials to your CBM instance, I'll check all settings by myself. You can either send me a PM or an e-mail to [email protected]

 

[EugeneL]

I've forwarded your request to developers and they've confirmed a bug in 10.2 version.
Patch will be shipped with one of the nearest microupdates.
I'll notify you via this thread when this MU will be published.

 

[EugeneL]

Parallels published microupdate for 10.2 version. Bugfix for issue with taxes is included into it:
http://download1.parallels.com/Plesk/PP10/parallels-plesk-panel-10-linux-updates-release-notes.html

Please install this microupdate to get fix applied.

 

[NKCom]

I found another bug.
If choose to enable the PayPal subscription for subscribers when there is more of a payable on the last page is what happens.

 

[EugeneL]

I've forwarded your request to developers and they've confirmed a bug in 10.2 version.
Patch will be shipped with one of the nearest microupdates.

 

[EugeneL]

Hi,

Parallels published microupdate for 10.2. Bugfix for issue with PayPal is included into it.
http://download1.parallels.com/Ples...nel-10-linux-updates-release-notes.html#10208

Find instructions "How to install microupdates" here: http://kb.odin.com/en/9294