Customers won't sync

[Planck]

Hello,

I recently installed Customer and Business Manager.

The customers existed on Plesk won't sync to the Customer and Business Manager.
Also, the new customers created on Customer and Business Manager won't sync to Plesk!

I go the the Cutomers option on the Business Manager, select all the customers, and click sync.
I get:

Info The selected customers was succesfully synced.

but nothing was actually synced.

 

[EugeneL]

Hi,
It seems to be some misunderstanding here.

In 10.2 version Business Manager has one-way synchronization with Panel - customers, subscriptions and service plans can be provisioned from CBM to Panel. See http://download1.parallels.com/Ples...-business-manager-quick-start-guide/index.htm for details.

What about syncing CBM customers with Panel - they won't be provisioned until they have hosting subscription. When they get such, CBM will provision subscription and customer to Panel (will create corresponding objects there).