Issue database user issue

[tkalfaoglu]

Just started migrating the first domain to the new server.
I haven't done any migration yet, this is the first. However, plesk says the users already exist?
Any ideas what to do?

2022-01-23 17:04:35 Warning
Database user 'turgu_wp_5t411' belongs to database 'wp_ussf2vb' which is not registered in Plesk, but already exists in Plesk database server, so skip the database us$
2022-01-23 17:04:35 Warning
Database user 'turgu_wp_9a9r3m' belongs to database 'wp_w9ddl4r' which is not registered in Plesk, but already exists in Plesk database server, so skip the database us$
2022-01-23 17:04:35 Warning
Database user 'wp1_ikoz' belongs to database 'w3p_e3z3d9' which is not registered in Plesk, but already exists in Plesk database server, so skip the database user

 

[eliamarsura]

I found this article, try to see if could be helpful

https://support.plesk.com/hc/en-us/articles/360006383934-Migration-of-a-subscription-fails-in-Plesk-Unable-to-add-database-user-The-user-john-doe-already-exists

 

[tkalfaoglu]

Many thanks! It's not quite the same, I read that yesterday.

 

[plesklion]

bump, having the same issue at the moment.

 

[eliamarsura]

You can try to do this, in new plesk server:

• Tools & Settings
• Database Servers
• Click on phpmyadmin icon (at the and of the line of MariaDB)
• Click on "User account"
• Drop the account mentioned in the error

Now try to start migration once again.

If you get the same error, you can try to follow this guide to register an existing MySQL database in Plesk for Linux: https://support.plesk.com/hc/en-us/articles/12377456852759

Which tools are you using to do the migration?

 

[LevelupMedia]

Did anyone solved this issue?

 

[LevelupMedia]

See Issue - Migration issue