• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Databases and Files get deleted by itself?

J

just_guy

Guest
What can cause plesk to wipe everything clean?

I have 3 databases and i have over 17 GIGS of music and files on my site.

For some reason, Plesk just wipe out everything. However, it still showing that i have used up 17 GIGS of space. How can that be when i don't even have files stored on my server anymore unless it took my files and store it somewhere? Can my files be somewhere other then in server path of HTTPDOCS

I was able to log into the Control Panel and when i click on SESSION, i saw to ADMIN log onto the control panel. One was me..but i don't know who the other admin was? Could it be hacked?

Im getting frustrated here cus my main website is gone and so as my subdomain website....All my databases are gone. I can't be designing my website again from scratch. So time consuming and not only that...members of my site will have to re-registered all over again. I've lost about 1000 plus members..

Anyhelp is much appreciated.
 
So I know this **** but... why the hell didn't you have backups. At least backup your site code, html and database and such. You don't have to do that very often, a month old backup is always better than no backup at all.
I'm sorry to hear this and I hope you fixed it. I can't help you though I would advise to hire someone with experience to get back your data if it's worth enough to you..
 
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