Issue DB query failed: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: NO)

[ScarletEnvy]

Server operating system version

Not sure

Plesk version and microupdate number

00.0.00

Hi,

I have tried to login to Plesk and been met with the following:

Server Error

500 Plesk\Exception\Database​

Type	Plesk\Exception\Database
Message	DB query failed: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: NO)
File	Mysql.php
Line	79

 

[Kaspar@Plesk]

We have a number of support articles available in our knowledge base that might help you solve this issue. You might want to search trough the forum for threads with the error as well.

If you like our support team to assist with this issue, don't hesitate to open a support ticket. To sign-in to support and open a ticket go to https://support.plesk.com.

If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk