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Default Plesk test page

Deivis

New Pleskian
Hello everyone, firstly i'm sorry for my English. OK, this is my problem, i have installed Plesk 12.0.18 Update #70, in my VPS I configured my DNS and Domain, but when I call my website in the browser the server always displays the default test page, i followed all indications in Odin Knowledge Base, but the problem remains, what can I do???

Another thing that for me is confuse is that in my VPS i have 2 IP one is private and the other is public, in the right panel on Plesk I see this information
  • Hostname xxxx.xxx
  • IP address: 172.31.1.100
  • OS: Debian 7.9
the IP address above is private, my question is, is this the correct IP? only the public is for the configuration of the virtual hosts

vhost.png test page.png
 
Hello Deivis,

Firstly, make sure that the IP address you are using in the DNS records is exactly the same IP address you assigned to the domain name in your plesk ...Confirm this ..
 
Thanks for the answer, and Yes is the same take a look to my DNS configuration, also this is the message when I do a nslookup

Non-authoritative answer:
Name: kitlearn.com
Address: 78.47.161.43
Aliases: www.kitlearn.com
 

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Have you uploaded your web pages to /var/www/vhosts/kitlearn.com/httpdocs (normally the default location if I recall correctly) by chance? Right now I get a 403 forbidden when trying to go to your site cause there's no index.html, index.htm, index.php, or any other forms of a default landing page, either that or you have a .htaccess file configured to block access.
 
Thank you for the answer, and Yes I uploaded my site.

I saw in the apache log error this message

(13) Permission denied: /var/www/vhosts/domain.tld/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable, referer: http://domain.tld/

I applied the right permission following this steps http://kb.odin.com/en/120112 and it's works.

but also I did some others changes in the plesk configuration file even when the file had a comment
DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,

the file is plesk.conf.d/server.conf I changed <Directory /var/www/vhosts/default/htdocs> for this <Directory /var/www/vhosts/kitlearn.com/httpdocs> and then I see the message 403 forbidden, related with permissions (solved), but if I change the directory <Directory /var/www/vhosts/kitlearn.com/httpdocs> to the default configuration, the server always displays the Plesk Default Page when I call my site kitlearn.com, really i don't know what is happening.

thanks
 
You should not be modifying those files, those files are automatically updated (plus everything under /var/www/vhosts/default/htdocs is for the default site when there's no vhost bind to a domain name that points to the IP address).

You might want to run the following commands to get the proper structure back first before we can continue with figuring out what's really wrong:

Code:
/usr/local/psa/admin/sbin/httpdmng –reconfigure-all
 
Yes, and thanks, but is because I did the changes I explained in the message before..and I not the correct way as scsa20 said.

Thank you all
 
Hi for everyone, i'm still having the same problem that I explained before, m server for any domain i call shows the default plesk page even the submdomain i created, always shows the default plesk page, really I don't know what is the problem, my dns's configuration are ok for all domains, please i need some help..! thank you!
 
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