• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

deferral: Connected_to_xx.xx.xxx.x_but_connection_died._Poss ible_duplicate!_(#4.4.2)

I

IanWinstanley

Guest
Hi

I am periodically getting a small mail queue in Plesk 9.5.4, which only clears when an undeliverable message is returned for the offending email addresses. If I look in maillog all the mails are failing with

deferral: Connected_to_xx.xx.xxx.x_but_connection_died._Possible_duplicate!_(#4.4.2)

I have done a lookup of the MX records of the email addresses in question and they don't appear to point to CNAMEs which is one of the possible causes that I have seen on these forums.

I have added an entry into /var/qmail/control/outgoingip in order to ensure that the outgoing IP is that of the mail server

I have increased the timeoutremote and timeoutsmtpd entries

I have even tried mapping one of the email domains to the MX IP in smtproutes

All to no avail

When I run /usr/local/psa/admin/bin/mailqueuemng -a the exact same 4.4.2 error code is reported in the logs

I am stumped so any help would be greatly appreciated.

Ian
 
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