Forwarded to devs Delete username and password from Backups FTP Remote Storage Settings

[seltix]

Username:

TITLE

Delete username and password from Backups FTP Remote Storage Settings

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

linux centos 18.0.44
Plesk Obsidian 18.0.44

PROBLEM DESCRIPTION

Hello,
I want to delete all information from the backups FTP remote storage settings ( server, username and password ) but the only option I can see working is the checkbox to disable it and when I do it only disable the inputs without deleting the information.

PS: i'm a reseller, I only have reseller access.

Thanks!

STEPS TO REPRODUCE

In "Home > Domains > domain.ltd > Backup Manager > Remote Storage Settings" after successful saving a valid FTP account :
1 - Delete server and username
2 - Press save

ACTUAL RESULT

It will no save because inputs are required. If I fill with fake info it will not save because it will fail to connect. If I delete the info and disable FTP storage it will not save the input.

EXPECTED RESULT

Delete the server and username

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

Bug confirmed: PPPM-13615.

As a workaround, settings can be removed manually:

# plesk db
MariaDB [psa]> SELECT id FROM domains WHERE name='example.com';
+----+
| id |
+----+
|  7 |
+----+
1 row in set (0.00 sec)
 
MariaDB [psa]> DELETE FROM BackupsSettings WHERE id=7 AND param LIKE '%backup_ftp_setting%';
Query OK, 8 rows affected (0.00 sec)

 

[seltix]

Hello, For my case it will not work since I dont have access to plesk database.
Thanks.