Issue Deleted FTP users still showing on /etc/passwd

[Ryan]

Server operating system version

CentOS Linux 7.9.2009 (Core)

Plesk version and microupdate number

18.0.56 Update #4

I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created.

While they are now gone from Plesk, they are still showing up in /etc/passwd.

Thoughts?

 

[AYamshanov]

Because Plesk uses system users for subscriptions (not for FTP access only), see https://support.plesk.com/hc/en-us/...s-the-meaning-of-a-system-user-term-in-Plesk-

 

[Ryan]

I don't mean the subscription's main user, I mean under the "Additional FTP Account" section.
Example, where company1 is the subscription's main system/FTP account for company1.com, ftptuser1. So in /etc/passwd/ , there are three entries:

company1:x:10028:1003::/var/www/vhosts/company1.com:/bin/false
ftpuser1:x:10029:1003::/var/www/vhosts/company1.com:/bin/false
ftpuser2:x:10020:1003::/var/www/vhosts/company1.com:/bin/false

The weird part is that some of the "additional ftp users" I deleted are now gone from the /etc/passwd file but there are some there that I deleted the same way from Plesk but that remain in /etc/passwd. (Not the the main system user). These aren't Panel users, ftp-only.

So in this example I deleted ftpuser1 and ftpuser2 from inside the Plesk Control Panel, and ftpuser1 is now gone from /etc/passwd but ftpuser2 is not.

 

[WebHostingAce]

I tried to recreate this issue but couldn't. CentOS Linux 7.9.2009 (Core) Version 18.0.56 Update #4

 

[WebHostingAce]

Do you have this ftpuser2 in the psa database?

SELECT * FROM `sys_users`;

Tools and Setting > Database Servers > Select the Plesk Database Server > Webadmin (the small icon) > psa database > sys_users table