Resolved Diagnose and Repair Error

[User22123]

Server operating system version

Debian 10.12

Plesk version and microupdate number

18.0.43

Dear SUpport TEam, I get the following error under "Web and FTP server" when testing. How can I fix this?

Many thanks for your help!

The operation failed. Error message: {"id":1,"cmd":"plesk repair web -n","type":"progress","message":"Checking Plesk version","level":1} {"id":1,"cmd":"plesk repair web -n","type":"success","message":"Checking Plesk version","level":1} {"id":2,"cmd":"plesk repair web -n","type":"progress","message":"Checking for custom configuration templates","level":1} {"id":2,"cmd":"plesk repair web -n","type":"success","message":"Checking for custom configuration templates","level":1} {"id":3,"cmd":"plesk repair web -n","type":"progress","message":"Checking associations between domains and IP addresses","level":1} {"id":3,"cmd":"plesk repair web -n","type":"success","message":"Checking associations between domains and IP addresses","level":1} {"id":4,"cmd":"plesk repair web -n","type":"progress","message":"Checking for corrupted reference between IP collections and IP\naddresses","level":1} {"id":4,"cmd":"plesk repair web -n","type":"success","message":"Checking for corrupted reference between IP collections and IP\naddresses","level":1} {"id":5,"cmd":"plesk repair web -n","type":"progress","message":"Checking for links between APS applications and subscriptions","level":1} {"id":5,"cmd":"plesk repair web -n","type":"success","message":"Checking for links between APS applications and subscriptions","level":1} {"id":6,"cmd":"plesk repair web -n","type":"progress","message":"Checking for nginx ULIMIT value","level":1} {"id":6,"cmd":"plesk repair web -n","type":"success","message":"Checking for nginx ULIMIT value","level":1} {"id":7,"cmd":"plesk repair web -n","type":"progress","message":"Checking for extra configurations in database not owned by any object","level":1} {"id":7,"cmd":"plesk repair web -n","type":"success","message":"Checking for extra configurations in database not owned by any object","level":1} {"id":8,"cmd":"plesk repair web -n","type":"progress","message":"Checking the status of the required Apache modules","level":0} {"id":9,"cmd":"plesk repair web -n","type":"error","message":"There is a disabled required Apache module: php7.3","level":1} {"id":10,"cmd":"plesk repair web -n","type":"progress","message":"Checking the configuration of Apache modules","level":0} {"id":10,"cmd":"plesk repair web -n","type":"success","message":"Checking the configuration of Apache modules","level":0} {"id":11,"cmd":"plesk repair web -n","type":"progress","message":"Checking web server configuration. Please wait...","level":0} {"id":11,"cmd":"plesk repair web -n","type":"success","message":"Checking web server configuration. Please wait...","level":0} {"id":12,"cmd":"plesk repair web -n","type":"progress","message":"Checking the usage of PHP handlers","level":0} {"id":12,"cmd":"plesk repair web -n","type":"success","message":"Checking the usage of PHP handlers","level":0} {"id":13,"cmd":"plesk repair web -n","type":"progress","message":"Checking for obsolete PHP-FPM configuration files","level":0} {"id":13,"cmd":"plesk repair web -n","type":"success","message":"Checking for obsolete PHP-FPM configuration files","level":0}

 

[Maarten]

Hi,

Looks like you have disabled a PHP handler that is required by one of the subscriptions.

Check Tools & Settings -> PHP Settings. Enable the PHP 7.3 handlers and run "# plesk repair web" again.

 

[User22123]

Lieber maartenv, danke für die schnelle Antwort und Hilfe. alle 7.3.31 des Betriebssystemherstellers sind aktiv

Leider ohne Erfolg. Die Fehlermeldung bleibt bestehen.

Danke für die Unterstützung

 

[Maarten]

Did you run the command on the command line?

#plesk repair web

 

[User22123]

Hello yes .. i have

Checking Plesk version ............................................ [OK]
Checking for custom configuration templates ....................... [OK]
Checking associations between domains and IP addresses ............ [OK]
Checking for corrupted reference between IP collections and IP
addresses ......................................................... [OK]
Checking for links between APS applications and subscriptions ..... [OK]
Checking for nginx ULIMIT value ................................... [OK]
Checking for extra configurations in database not owned by any
object
.................................................................. [OK]

Checking the status of the required Apache modules

There is a disabled required Apache module: php7.3 ................ [ERROR]

Checking the configuration of Apache modules ........................ [OK]

Checking web server configuration. Please wait
Reinstalling SSL/TLS certificates ............................... [OK]
Applying the default SSL/TLS certificate to all IP addresses .... [OK]
Repairing web server configuration for all domains. This aspect
can be used with individual domains ("plesk repair web
example.com"), and on the server level ("plesk repair web") ..... [OK]
Repairing server-wide configuration parameters for web servers .. [OK]

Checking the usage of PHP handlers .................................. [OK]

Checking for obsolete PHP-FPM configuration files ................... [OK]

Error messages: 1; Warnings: 0; Errors resolved: 0

 

[Maarten]

Ah, sorry. It's a bug:

https://support.plesk.com/hc/en-us/articles/5098320062226-After-updating-Plesk-Obsidian-to-18-0-43-the-plesk-repair-web-utility-reports-an-error-There-is-a-disabled-required-Apache-module-php7-4

The error message can be ignored.

 

[User22123]

Thank you for the help and support and the link.