Resolved Disabling Modsec rule not working

[Jllynch]

We've tried disabling a Modsecurity rule both ways as per the knowledge base but it keep triggering. Any ideas?

How to disable a single ModSecurity rule for a website?

OS ‪CentOS Linux 7.6.1810 (Core)‬
Product Plesk Onyx Version 17.8.11 Update #56,

 

[Brujo]

maybe the following knowledgebase entry might help you: Cannot disable ModSecurity rules via Switch off security rules in Plesk

 

[WebHostingAce]

You can simply use the Plesk Interface to add these IDs to be ignored for this Subscription via "Web Application Firewall" in the subscription.

 

[Jllynch]

Thanks Brujo that fixed it. Ausweb I tried that first but it didn't work.