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Basic Pleskian
- Server operating system version
- RHEL 7.9
- Plesk version and microupdate number
- 18.0.57 Update #2
On our RHEL7 based Plesk servers, we are currently having issues with both the Mail Server Settings page, as well as the ability to generate DKIM keys for subscriptions.
The problem is the same for both issues, though with different binaries that do not appear to upgrade.
When hitting OK or Apply on the Mail Server Settings page, Plesk will run some binaries/commands internally to set everything up as filled in on the page.
The problem is that the version of /usr/local/psa/admin/bin/mail_responders_control supplied to RHEL7 machines does not have the "--set-extra-headers" argument, causing an "Internal server error" message in the Plesk panel, and the following errors in the panel.log:
stdout:
Error: unrecognised option '--set-extra-headers'
stderr:
[2023-12-07 09:20:30.740] 2846:6571804e87c68 ERR [panel] mail_responders_control failed: Error: unrecognised option '--set-extra-headers'
With DKIM, it's a similar issue with /usr/local/psa/admin/bin/mailmng-domain, in that it does not have an "--selector" argument:
stdout:
unrecognised option '--selector=default'
set DomainKey
Usage: --set-domain-key --domain-name=<domain,domain,... > --file-name=<full_file_name>
Allowed options to set DomainKey:
--domain-name arg comma separated list of domain names (mandatory)
--file-name arg full path to uploaded key (mandatory)
-h [ --help ] displays this help message
stderr:
unrecognised option '--selector=default'
[2023-12-06 14:39:11.039] 10179:6570797eb58d1 ERR [panel.ui] mailmng-domain failed: unrecognised option '--selector=default'<br><a href='http://kb.plesk.com/plesk-error/sea...led:+unrecognised+option+'--selector=default'' target='_blank'>Search for related Knowledge Base articles</a>
[2023-12-06 14:40:19.840] 10366:657079c3aec77 ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/mailmng-domain' '--set-domain-key' '--domain-name=domain.nl' '--file-name=/var/tmp/psa/sfrCJuuql' '--selector=default'] with exit code [1]
[2023-12-06 14:40:19.840] 10366:657079c3aec77 ERR [panel] '/usr/local/psa/admin/bin/mailmng-domain' '--set-domain-key' '--domain-name=domain.nl' '--file-name=/var/tmp/psa/sfrCJuuql' '--selector=default' failed with code 1.
This is currently a rather big issue for us, as clients who have RHEL7 based servers cannot adjust their mail server settings or enable DKIM, and we have far too many RHEL7 machines to initiate an earlier-than-planned migration project just due to this issue.
It appears the binaries are out of date for the Plesk version in question:
RHEL8 + Plesk 18.0.57 Update #3
psa-mail-driver-common-18.0-2.redhat.8+p18.0.58.0+t231127.1110.x86_64
plesk-mail-pc-driver-18.0-2.redhat.8+p18.0.58.0+t231123.1346.x86_64
RHEL7 + Plesk 18.0.57 Update #2
psa-mail-driver-common-18.0-2.centos.7+p18.0.23.3+t200130.1239.x86_64
plesk-mail-pc-driver-18.0-2.centos.7+p18.0.23.3+t200130.1239.x86_64
We have tried to run a plesk repair installation command on one server, but this did nothing to update the binaries in question, which remain on their Plesk 18.0.23.3 version.
The problem is the same for both issues, though with different binaries that do not appear to upgrade.
When hitting OK or Apply on the Mail Server Settings page, Plesk will run some binaries/commands internally to set everything up as filled in on the page.
The problem is that the version of /usr/local/psa/admin/bin/mail_responders_control supplied to RHEL7 machines does not have the "--set-extra-headers" argument, causing an "Internal server error" message in the Plesk panel, and the following errors in the panel.log:
stdout:
Error: unrecognised option '--set-extra-headers'
stderr:
[2023-12-07 09:20:30.740] 2846:6571804e87c68 ERR [panel] mail_responders_control failed: Error: unrecognised option '--set-extra-headers'
With DKIM, it's a similar issue with /usr/local/psa/admin/bin/mailmng-domain, in that it does not have an "--selector" argument:
stdout:
unrecognised option '--selector=default'
set DomainKey
Usage: --set-domain-key --domain-name=<domain,domain,... > --file-name=<full_file_name>
Allowed options to set DomainKey:
--domain-name arg comma separated list of domain names (mandatory)
--file-name arg full path to uploaded key (mandatory)
-h [ --help ] displays this help message
stderr:
unrecognised option '--selector=default'
[2023-12-06 14:39:11.039] 10179:6570797eb58d1 ERR [panel.ui] mailmng-domain failed: unrecognised option '--selector=default'<br><a href='http://kb.plesk.com/plesk-error/sea...led:+unrecognised+option+'--selector=default'' target='_blank'>Search for related Knowledge Base articles</a>
[2023-12-06 14:40:19.840] 10366:657079c3aec77 ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/mailmng-domain' '--set-domain-key' '--domain-name=domain.nl' '--file-name=/var/tmp/psa/sfrCJuuql' '--selector=default'] with exit code [1]
[2023-12-06 14:40:19.840] 10366:657079c3aec77 ERR [panel] '/usr/local/psa/admin/bin/mailmng-domain' '--set-domain-key' '--domain-name=domain.nl' '--file-name=/var/tmp/psa/sfrCJuuql' '--selector=default' failed with code 1.
This is currently a rather big issue for us, as clients who have RHEL7 based servers cannot adjust their mail server settings or enable DKIM, and we have far too many RHEL7 machines to initiate an earlier-than-planned migration project just due to this issue.
It appears the binaries are out of date for the Plesk version in question:
RHEL8 + Plesk 18.0.57 Update #3
psa-mail-driver-common-18.0-2.redhat.8+p18.0.58.0+t231127.1110.x86_64
plesk-mail-pc-driver-18.0-2.redhat.8+p18.0.58.0+t231123.1346.x86_64
RHEL7 + Plesk 18.0.57 Update #2
psa-mail-driver-common-18.0-2.centos.7+p18.0.23.3+t200130.1239.x86_64
plesk-mail-pc-driver-18.0-2.centos.7+p18.0.23.3+t200130.1239.x86_64
We have tried to run a plesk repair installation command on one server, but this did nothing to update the binaries in question, which remain on their Plesk 18.0.23.3 version.
