• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

DNS Issues

B

brandonp

Guest
I just had a domain stop showing up, and it appears to be DNS issues. The domain name is 'envirofit.org' . I am at a complete loss of what would be causing this. I have other domains setup in the same way, and they appear without any problems.

The following details many of the issues:

http://www.dnsreport.com/tools/dnsreport.ch?domain=envirofit.org

Any ideas?

Brandon Petersen
 
Issue Found

I found why this problem happened. Last week I had created a subdomain of ftp.domain.com. It worked and I didn't have any problems.

On Saturday I upgraded to 7.5.2. And then on Monday I got a call about the domain not working.

It appears that there was some sort of conflict between DNS settings for ftp.domain.com and Subdomain settings for ftp.domain.com. Once I removed the DNS settings for ftp.domain.com, the domain appeared without any problems.

Now the new problem is when I try to delete the ftp.domain.com subdomain, I get the following error message:

Unable to create SysUser object: Unable to select: no such row in Table

Does anyone know why this message would appear?

Brandon Petersen
 
Back
Top