• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved DNS Not updating

Edi Duluman

Basic Pleskian
Hello!

So I have added some DNS entries, to a domain, waited for few days, seemed weird, didn't update.
They I went an did a dig lookup, and figured that the serial was different ( 01 revision ) on 8.8.8.8 compared to the 02 I had.

Anyway, went on, ran: /usr/local/psa/bin/dns --update-soa seesnaps.com
As well as: /usr/local/psa/admin/bin/dnsmng --update seesnaps.com

SOA serial was now the same on both my end as well as 8.8.8.8 ( 2017122002 )

So, all good so far, but still, I have a bunch of entries inside Plesk which wont show up ... for some reason.

Plesk dashboard DNS Imgur: The magic of the Internet
Terminal DIG: Imgur: The magic of the Internet
Plesk zone-file ( /run-root ): https://i.imgur.com/FmO3HWP.png

As you can see, the zone file inside Plesk is configured correctly (as far as I can see), the serial seems to be corect, but for some reason this domain does not want to propagate DNS changes.

Went on and restarted the bind service, just to make sure, still the new entries are not showing.

Any advice would be great as the client wants to run a mail campaign during Christmas, and needs these DNS entries working.

Thanks!
 
Hi,

Could you clarify which exactly DNS entries does not update?
Also, I noticed you use 24h ttl for records. So, the records could be cached for 24 hours.

You could find some additional warnings by link: Network Tools: DNS,IP,Email
 
You are using `dig` for the domain but not for subdomains. `dig` does not work recursively for all subdomains. Try to ask for subdomain too.

# dig @8.8.8.8 manage.seesnaps.com | grep -A 2 '^;; ANSWER'
;; ANSWER SECTION:
manage.seesnaps.com. 21599 IN A 13x.24y.9z.109

# dig @8.8.8.8 google._domainkey.seesnaps.com TXT | grep -A 2 '^;; ANSWER'
;; ANSWER SECTION:
google._domainkey.seesnaps.com. 21599 IN TXT "v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDXqNH63KndzLk92tq1KqLDked8g4DYxJTkDnqPrC2JYNy3LCm8rKScDCrNEVcpgXagZ49eA3A6wP/cFhACf8LGl2TYeSbGyikIqwtV7VKAdsO1cJatD7y3LUIAvg3Dse/0PRcw96d3Ed6tWwx5WA7cT4kSAUZKoQlGhq2P+fgOjQIDAQAB"

3 x CNAME very hard to type with hand :)
 
Haha! You're a genius. I feel so dumb, did not think about recursion ...

Thank you so much! I was so worried, didn't even think about pinging the mailer subdomain.

Thanks a bunch! Learnt a new thing today.
 
Back
Top