DNS not working after Plesk 11.5.30 #45 upgrade?

[steve_mcmahon]

Hi, I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.

Can anyone please advise as to whether I should delete all DNS records at 123-reg & point to my VPS now?
The DNS parameters in Plesk appear to be different to 123-reg. Is there an online help guide?

Thanks.

 

[abdi]

Can anyone please advise as to whether I should delete all DNS records at 123-reg & point to my VPS now?

This is not necessary since there's no way the upgrade affected the DNS records.
DNS can only be an issue if your VPS IP changed!

 

[steve_mcmahon]

Hi Abdi,
thank you for your reply. Sorry I have not replied sooner, only I was not automatically informed (as requested).
Weirdly, the DNS sorted itself out after 2 days of having no emails or ftp service. I did ask Webfusion what they had done but they did not admit to anything (as per usual).
I found the entire process alarming as I have several clients who were understandably irate & a VPS host who would not take any responsibility for '3rd party software'.
Thought you guys should know.

 

[abdi]

Alright,

Thanks for letting us know about it!