• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
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  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

DNS Not Working

B

badkneecap

Guest
I upgraded from 7.6 to 8.1 last night. When I try and go to a domain name that is hosted on the server, I get an error. The DNS names are not resolving. I have clients that host their own DNS and forward web traffic to my server and the sites come up just fine. However, I have ns1.example.com and ns2.example.com point to my server and they're not resolving. Before the upgrade, everything was working just fine. I can't figure out why it cannot see the DNS entries on my server. Any suggestions?

Example domain: www.warren1987.com

HELP PLEASE! My email is down because of this also.

UPDATE: It seems that my DNS Service will not start. Any ideas?
 
I continue to have problems. After a couple of hours of searching, I find that the problem is the DNS service is stopped and when I try and run it, it won't. I tried the latest patches, and no luck.

I also tried to run the reconfigurator. I was recieving errors with psa-serv.exe not running. I downloaded a patch, reran it, and again, no luck.

Before I downloaded the latest patch, I went in and tried the reinstall. Now, when I go to the services monitor, the DNS service doesn't even show up anymore. I then tried to uninstall it and then re-install it but I cannot get it to display.

I'm at a total loss. How can I get the DNS service to show again?

TIA

- PR
 
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