Question DNS Server-wide Settings

Hi, Bjorn. Is that the full error message? What values exactly are you changing when the error appears? Could you please check if any additional details are logged into /var/log/plesk/panel.log?
 
Hi, Bjorn. Is that the full error message? What values exactly are you changing when the error appears? Could you please check if any additional details are logged into /var/log/plesk/panel.log?

This problem occured after Ubuntu OS upgrade to 22.04.5.

also fails :
/etc/init.d/named restart (systemctl start named.service)

named.service - BIND Domain Name Server
Loaded: loaded (/lib/systemd/system/named.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/bind9.service.d
└─plesk.conf
Active: activating (start) since Tue 2026-06-09 13:43:28 CEST; 43s ago
Docs: man:named(8)
Cntrl PID: 620538 (named)
Tasks: 38 (limit: 28693)
Memory: 133.5M
CPU: 4.542s
CGroup: /system.slice/named.service
└─620538 /usr/sbin/named -f -u bind -f -t /var/named/run-root -c /etc/named.conf


[2026-06-09 13:02:29.742] 611648:6a27f2c5b4f72 ERR [panel] '/opt/psa/admin/bin/dnsmng' '--dns-recursion' 'localnets' failed with code 1.

stdout:
dnsmng: Error during named restart


stderr:
dnsmng: Error during named restart

[2026-06-09 13:02:30.005] 611648:6a27f2c5b4f72 ERR [panel.ui] dnsmng failed: dnsmng: Error during named restart<br><a href='https://support.plesk.com/hc/en-us/search?metaId=87095caeb8236dbf4da01f47662e8a0f&messageId=1c9c555128a7c087b1ca3b810c18c48f&file=Agent.php&line=159&type=PleskUtilException&version=18.0.78&query=MT:87095caeb8236dbf4da01f47662e8a0f+MG:1c9c555128a7c087b1ca3b810c18c48f+dnsmng+failed:+dnsmng:+Error+during+named+restart&message=dnsmng+failed:+dnsmng:+Error+during+named+restart' target='_blank'>Search for related Knowledge Base articles</a>
[2026-06-09 13:38:41.505] 619280:6a27fb417b71a ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--dns-recursion' 'localnets'] with exit code [1]
[2026-06-09 13:38:41.506] 619280:6a27fb417b71a ERR [panel] '/opt/psa/admin/bin/dnsmng' '--dns-recursion' 'localnets' failed with code 1.

stdout:
dnsmng: Error during named restart


stderr:
dnsmng: Error during named restart

[2026-06-09 13:38:41.740] 619280:6a27fb417b71a ERR [panel.ui] dnsmng failed: dnsmng: Error during named restart<br><a href='https://support.plesk.com/hc/en-us/search?metaId=87095caeb8236dbf4da01f47662e8a0f&messageId=1c9c555128a7c087b1ca3b810c18c48f&file=Agent.php&line=159&type=PleskUtilException&version=18.0.78&query=MT:87095caeb8236dbf4da01f47662e8a0f+MG:1c9c555128a7c087b1ca3b810c18c48f+dnsmng+failed:+dnsmng:+Error+during+named+restart&message=dnsmng+failed:+dnsmng:+Error+during+named+restart' target='_blank'>Search for related Knowledge Base articles</a>
 
Thank you for the additional details. Could you please execute the following command and confirm if the Bind packages were successfully updated during the OS upgrade:

Code:
dpkg -l | grep bind
 
dpkg -l | grep bind
ii bind9 1:9.18.39-0ubuntu0.22.04.4 amd64 Internet Domain Name Server
ii bind9-dnsutils 1:9.18.39-0ubuntu0.22.04.4 amd64 Clients provided with BIND 9
ii bind9-host 1:9.18.39-0ubuntu0.22.04.4 amd64 DNS Lookup Utility
ii bind9-libs:amd64 1:9.18.39-0ubuntu0.22.04.4 amd64 Shared Libraries used by BIND 9
ii bind9-utils 1:9.18.39-0ubuntu0.22.04.4 amd64 Utilities for BIND 9
ii bind9utils 1:9.18.39-0ubuntu0.22.04.4 all Transitional package for bind9-utils
ii dnsutils 1:9.18.39-0ubuntu0.22.04.4 all Transitional package for bind9-dnsutils
ii plesk-dns-bind-driver 18.0-v.ubuntu.22.04+p18.0.78.3+t260529.1738 amd64 Configurator for Internet domain name server
ii python-libxml2 2.9.10+dfsg-5ubuntu0.20.04.10+esm4 amd64 Python bindings for the GNOME XML library
ii python3-commandnotfound 22.04.0 all Python 3 bindings for command-not-found.
ii python3-gi 3.42.1-0ubuntu1 amd64 Python 3 bindings for gobject-introspection libraries
ii python3-libapparmor 3.0.4-2ubuntu2.5 amd64 AppArmor library Python3 bindings
ii python3-lxml:amd64 4.8.0-1build1 amd64 pythonic binding for the libxml2 and libxslt libraries
ii python3-netplan 0.107.1-3ubuntu0.22.04.4 amd64 YAML network configuration abstraction Python bindings
ii python3-pycurl 7.44.1-4build1 amd64 Python bindings to libcurl (Python 3)
ii python3-pyinotify 0.9.6-1.3 all simple Linux inotify Python bindings
ii python3-systemd 234-3ubuntu2 amd64 Python 3 bindings for systemd
 
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'ns3.hyp.net/AAAA/IN': 2a01:5b40:ac3::1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'ns2.hyp.net/AAAA/IN': 2a01:5b40:ac3::1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'ns2.hyp.net/A/IN': 2a01:5b40:ac3::1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'ns2.hyp.net/A/IN': 2a01:5b40:ac1::1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: b.root-servers.net/A (170.247.170.2) missing from hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: b.root-servers.net/A (128.9.0.107) extra record in hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: d.root-servers.net/A (199.7.91.13) missing from hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: d.root-servers.net/A (128.8.10.90) extra record in hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: h.root-servers.net/A (198.97.190.53) missing from hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: h.root-servers.net/A (128.63.2.53) extra record in hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: j.root-servers.net/A (192.58.128.30) missing from hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: j.root-servers.net/A (198.41.0.10) extra record in hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: l.root-servers.net/A (199.7.83.42) missing from hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: checkhints: l.root-servers.net/A (198.32.64.12) extra record in hints
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:3#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/A/IN': 2620:4d:4000:6259:7:1:0:3#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/A/IN': 2620:4d:4000:6259:7:1:0:3#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/A/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:3#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:3#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/A/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns3.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/A/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns2.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns4.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/AAAA/IN': 2620:4d:4000:6259:7:1:0:1#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/A/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::4#53
Jun 10 09:06:05 plesk.tikt.no named[997184]: network unreachable resolving 'dns1.p02.nsone.net/AAAA/IN': 2a00:edc0:6259:7:1::2#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: managed-keys-zone: Key 20326 for zone . is now trusted (acceptance timer complete)
Jun 10 09:06:06 plesk.tikt.no named[997184]: managed-keys-zone: Key 38696 for zone . is now trusted (acceptance timer complete)
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'ns15.wixdns.net/AAAA/IN': 2620:4d:4000:6259:7:2:0:3#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'ns15.wixdns.net/A/IN': 2620:4d:4000:6259:7:2:0:3#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'ns15.wixdns.net/AAAA/IN': 2a00:edc0:6259:7:2::4#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'ns15.wixdns.net/A/IN': 2a00:edc0:6259:7:2::4#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'ns15.wixdns.net/A/IN': 2a00:edc0:6259:7:2::2#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:837#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:506#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:506#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:209#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:209#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:937#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:937#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:7e2#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:7e2#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:606#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:606#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:121#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:121#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:21#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:21#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:30b#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:30b#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:408#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'carlos.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:408#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'kehlani.ns.cloudflare.com/AAAA/IN': 2400:cb00:2049:1::a29f:606#53
Jun 10 09:06:06 plesk.tikt.no named[997184]: network unreachable resolving 'kehlani.ns.cloudflare.com/A/IN': 2400:cb00:2049:1::a29f:606#53
 
Jun 10 09:06:07 plesk.tikt.no named[997184]: client @0x7fecd05cf008 147.12.48.55#52349: update 'tikt.no/IN' denied
Jun 10 09:06:07 plesk.tikt.no named[997184]: client @0x7fecf05221f8 147.12.48.55#59000: update 'tikt.no/IN' denied
Jun 10 09:06:08 plesk.tikt.no named[997184]: client @0x7fed0ee99f28 147.12.48.55#56765: update 'tikt.no/IN' denied
Jun 10 09:06:10 plesk.tikt.no named[997184]: zone artec-aqua.is/IN (signed): sending notifies (serial 2026020643)
Jun 10 09:06:11 plesk.tikt.no named[997184]: client @0x7fed0ee99f28 147.12.48.55#56765: update 'tikt.no/IN' denied
Jun 10 09:06:15 plesk.tikt.no named[997184]: client @0x7fecf06a9768 147.12.49.22#36093 (artec-aqua.is): transfer of 'artec-aqua.is/IN': IXFR started (serial 2026020642 -> 2026020643)
Jun 10 09:06:15 plesk.tikt.no named[997184]: client @0x7fecf06a9768 147.12.49.22#36093 (artec-aqua.is): transfer of 'artec-aqua.is/IN': IXFR ended: 1 messages, 10 records, 1056 bytes, 0.001 secs (1056000 bytes/sec) (serial 2026020643)
Jun 10 09:06:15 plesk.tikt.no named[997184]: client @0x7fecec73b908 51.120.1.75#39795 (artec-aqua.is): transfer of 'artec-aqua.is/IN': IXFR started (serial 2026020642 -> 2026020643)
Jun 10 09:06:15 plesk.tikt.no named[997184]: client @0x7fecec73b908 51.120.1.75#39795 (artec-aqua.is): transfer of 'artec-aqua.is/IN': IXFR ended: 1 messages, 10 records, 1056 bytes, 0.001 secs (1056000 bytes/sec) (serial 2026020643)
Jun 10 09:06:16 plesk.tikt.no named[997184]: client @0x7fece45a06e8 85.252.196.6#58380: update 'stranda.net/IN' denied
Jun 10 09:06:22 plesk.tikt.no named[997184]: client @0x7fed046c3f58 85.252.196.6#62138: update 'stranda.net/IN' denied
Jun 10 09:06:22 plesk.tikt.no named[997184]: client @0x7fecd05cf008 195.181.134.146#49310: update 'voldaindustri.no/IN' denied
Jun 10 09:06:22 plesk.tikt.no named[997184]: client @0x7fecd05cf008 195.181.134.146#49310: update 'voldaindustri.no/IN' denied
Jun 10 09:06:23 plesk.tikt.no named[997184]: client @0x7fed046c3f58 147.12.48.55#60027: update 'tikt.no/IN' denied
Jun 10 09:06:25 plesk.tikt.no named[997184]: client @0x7fecec62ced8 195.181.134.146#61283: update 'voldaindustri.no/IN' denied
Jun 10 09:06:25 plesk.tikt.no named[997184]: client @0x7fecec62ced8 195.181.134.146#61283: update 'voldaindustri.no/IN' denied
Jun 10 09:06:30 plesk.tikt.no named[997184]: client @0x7fecf05221f8 147.12.48.120#61600: update 'tikt.no/IN' denied
Jun 10 09:06:32 plesk.tikt.no named[997184]: client @0x7fed0ee99f28 185.190.169.8#56873 (api.insight.synology.com): query (cache) 'api.insight.synology.com/A/IN' denied (allow-query-cache did not match)
Jun 10 09:06:36 plesk.tikt.no named[997184]: client @0x7fecf4603158 138.197.112.209#32872 (lp64cb6l4b6apnnz4bkm.berlihuset.no): query (cache) 'verify.squarespace.com/A/IN' denied (allow-query-cache did not match)
Jun 10 09:06:37 plesk.tikt.no named[997184]: client @0x7fecd86843d8 185.190.169.8#36241 (api.insight.synology.com): query (cache) 'api.insight.synology.com/A/IN' denied (allow-query-cache did not match)
Jun 10 09:06:39 plesk.tikt.no named[997184]: client @0x7fecf05b46e8 147.12.48.55#56033: update 'tikt.no/IN' denied
Jun 10 09:06:44 plesk.tikt.no named[997184]: client @0x7fecfc647528 143.110.208.4#53168 (lyncdiscover.exakt.no): query (cache) 'webdir.online.lync.com/A/IN' denied (allow-query-cache did not match)
Jun 10 09:06:49 plesk.tikt.no named[997184]: client @0x7fed006647d8 83.243.208.184#59630: update 'moretrafo.no/IN' denied
Jun 10 09:06:52 plesk.tikt.no named[997184]: client @0x7fecf06a9768 81.26.32.132#45105 (atlanticwildfish.com): transfer of 'atlanticwildfish.com/IN': IXFR started (serial 2026012329 -> 2026012330)
Jun 10 09:06:52 plesk.tikt.no named[997184]: client @0x7fecf06a9768 81.26.32.132#45105 (atlanticwildfish.com): transfer of 'atlanticwildfish.com/IN': IXFR ended: 1 messages, 14 records, 1705 bytes, 0.001 secs (1705000 bytes/sec) (serial 2026012330)
Jun 10 09:06:55 plesk.tikt.no named[997184]: client @0x7fecf05221f8 147.12.48.55#52478: update 'tikt.no/IN' denied
Jun 10 09:06:57 plesk.tikt.no named[997184]: client @0x7fecf05221f8 147.12.48.55#52478: update 'tikt.no/IN' denied
Jun 10 09:07:06 plesk.tikt.no named[997184]: client @0x7fecfc647528 93.47.203.32#59657: update 'iphuse.no/IN' denied
Jun 10 09:07:07 plesk.tikt.no named[997184]: client @0x7fece1472838 195.139.20.123#29401: update 'tikt.no/IN' denied
Jun 10 09:07:13 plesk.tikt.no named[997184]: client @0x7fecf05b46e8 147.12.48.55#61969: update 'tikt.no/IN' denied
 
Thank you. Please do also try:
Code:
/opt/psa/admin/bin/dnsmng --status
and
Code:
plesk repair dns -n

That will only run a check without any changes.
 
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