DNS Settings not taking effect

[AidanC]

Hello,
I have a VPS account with Plesk 8.6 and any changes that I make to the DNS settings in Plesk cp do not have any effect. There is also a separate 'Parallels Business Automation' control panel (or hspc I think?) and it has another dns management area (System > Domain Management). The changes I make here DO take effect but how can I set it up so that the DNS changes I make in Plesk 8.6 will take effect?

Any help greatly appreciated!

Best Regards,
Aidan in New Zealand

 

[IgorG]

AidanC,

All DNS changing on Plesk side will be synchronized to PBAS (former HSPc) nameservers. It is correct behaviour. If you will change DNS records via PBAS CP, it should be overwritten by Plesk after next periodic synchronization process. Therefore if there are not any changes on PBAS nameservers after modification DNS records on Plesk side - this mean that synchronization doesn't work there and it should be checked on PBAS side.

 

[AidanC]

That makes sense. Thanks for the response Igor!
- Aidan