Issue DNS

[Pradeep_Patel]

Server operating system version

Microsoft Windows Server 2022

Plesk version and microupdate number

Plesk Obsidian 18.0.67 Update #2 Web Host Edition

Hi, I have a customer who wants to host his new website with different hosting provider. I have changed the IP address of A record pointing to the hosting server but when I am saving the DNS records, it is giving me warning/error as per the following:

The website's domain name does not resolve or resolves to a different IP address.
To put your website online, update DNS settings on the side of your domain registrar or external DNS provider.

Any suggestion or do I need to ignore the error message?
Thanks.
Kind regards,
Pradeep

 

[Sebahat.hadzhi]

That's normal since you pointed the domain name to an external server, Pradeep. Just to be sure, I would advise on checking whether the domain name resolves at the desired server using a tool like DNSChecker, for example.