Domain alias www prefix doesn't work

[Natalia Dewiyani]

Hi there,

I wonder if anyone can help me out here.

For some reason all the domain alias won't work if www prefix is used. For example if I type in domain.com, it will work find and if I type www.domain.com it will go to 404 page - DNS error.

I have tried to reconfigure svcmgr. I have also double check on IP address and make sure that www.domain.com and domain.com is listed.

I have also deleted the domain alias and recreated it. Same problem.

How do you work around it ? Where does domain alias controlled in IIS so I can work on it manually instead of going through plesk.

Thanks

 

[runnetworks]

run the following command on the domain:
domain.exe -u domain.com -www true

You may need to delete the domain alias and recreate it to fix the www prefix on the alias.

We need to find out how to schedule this for all domains somehow, or parallels needs to fix the problem.

 

[Natalia Dewiyani]

I tried what you suggested but it doesn't work - it comes up with invalid command ? Could you provide step by step guide as I am not that familiar with plesk

domain.exe -u domain.com -www true

 

[prince]

you can add hostheader for domain alias under the main domain's properties in IIS

 

[runnetworks]

Sorry to reply to this old thread, but that's still a manual process. Is there any way to automate it?