Domain Create error and dns issue Please help

[ts3010]

Hi

I have plesk 8.1 when I try to create any domain on my server I got this error:

Failed domain creation: Unable to update domain data: Unable to create dumps
directory: Execute websrvmng --add-domain "--domain-name=domain.com"
failed: Invalid pointer (COM Error 80004003) at addLinkSite(webmail,
C:\inetpub\vhosts\webmail)
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\create_domain.php:146


2- any domain on the server not working I set the dns for the domain like this:

ns1.domain.com point to ip>>> x.x.x.114
ns2.domain.com point to ip>>> x.x.x.116

and when I ping for the dns it reply but domain its self not working

 

[sergius]

please delete registry key [HKLM\SOFTWARE\PLESK\PSA Config\Config\SitesCache] and try again to create domain

 

[ts3010]

Originally posted by sshigin
please delete registry key [HKLM\SOFTWARE\PLESK\PSA Config\Config\SitesCache] and try again to create domain

well thanks so much now I able to create the domains but still have the dns problem

 

[ts3010]

or to be more clear plesk is not adding the proper DNS entries

 

[sergius]

Originally posted by ts3010
plesk is not adding the proper DNS entries

what entries do you mean? what dns server are you using?

 

[ts3010]

I use the plesk dns

 

[ts3010]

this is the dns I use:

205.234.239.114 / 24 PTR zamalek.sc.
blog.zamalek.sc. A 205.234.239.114
ftp.zamalek.sc. CNAME zamalek.sc.
mail.zamalek.sc. A 205.234.239.114
mssql.zamalek.sc. A 205.234.239.114
ns.zamalek.sc. A 205.234.239.114
photo.zamalek.sc. A 205.234.239.114
sitebuilder.zamalek.sc. A 205.234.239.114
webmail.zamalek.sc. A 205.234.239.114
www.zamalek.sc. CNAME zamalek.sc.
zamalek.sc. NS ns.zamalek.sc.
zamalek.sc. A 205.234.239.114
zamalek.sc. MX (10) mail.zamalek.sc.

 

[sergius]

it seems ok. did you change dns template? did you try to configure dns settings manually? what did you do?