domain does not resolve

[dr2web]

Please forgive my ignorance if any. I am new to plesk and windows servers.

I recently purchased a windows machine, and put plesk on to it. I put one domain on to it so far. I had some problems along the way, but I think that I have the domain finally installed correctly.

When I access the domain as http://domainname.com it asks me for a user, pass, and domain. I can enter whatever I want there because there is no authentication actually happening. Even if I use a valid user/pass combination I get nothing.

When I access the site as http://www.domainname.com I get the properly resolved domain.

What causes this. If I was on my linux box I would look at httpd.conf, but I don't think that apache is being used here, and I have no idea where the configuration file for the Windows server is located.

Anyone here have any ideas that might work?

Thanks.

 

[jp_andino]

Hi, quick question...

When you created your domain, did you typed WWW.yourdomain.com or just yourdomain.com

Also...
Did you have " DNS zone by the template WWW Prefix" selected?

It may be a conflict on one of those things....

By default, when I created a domain I have "DNS zone by the template WWW Prefix" selected and i never add the WWW prefix on the new domains i create manually into plesk.