• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
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Domain failed to create

V

vinoveritas

Guest
Hello -

I had a domain fail on creation. The DNS module failed with an unknown error. Now, after a reboot, when I try and create that same domain again, it says that there are already DNS records for this domain. When I check the Microsoft DNS, there is nothing listed under forward or reverse.

I think the database is out of sync with what is actually there. How do you pull the bad data out of the database? I think it's using the MSSQL Server Runtime (whichever it chooses from a default install).

Thanks for the help!
 
Found Solution

FOUND SOLUTION:

I found that the tables for Plesks internal database are in a MySQL\Data folder located in the plesk install directory.

I used the command line tool, dbclient.exe, to find the out-of-sync records in tables: dns_zone & dns_recs. I issued the DELETE SQL command to remove them from the two tables.
 
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