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SantiagoP
Guest
Hi,
we used the migration manager to import the accounts from our old server (plesk 9.5) to our new server (plesk 10.4).
The process ends with no errors, but every domain in every client we migrated has no hosting account associated.
Please advice the correct steps to COMPLETLY import 1 client from plesk 9.5.5 to 10.4.4 using migration manager.
Also, is there any way to get support, like at cPanel? When we have an issue with cPanel, we just open a ticket in their website and is resolved. Or just ask softlayer to pass it to them.
With Plesk we have no way to send our problems directly to you, and iweb refuses to give any help nor to pass our problems to you.
We hope this can solve this, because we have been with this migration issue for over 2 months now, tried different versions of plesk, tried manual import of the accounts and migration manager. Nothing works, we are more than tired.
Regards
Martin R.
we used the migration manager to import the accounts from our old server (plesk 9.5) to our new server (plesk 10.4).
The process ends with no errors, but every domain in every client we migrated has no hosting account associated.
Please advice the correct steps to COMPLETLY import 1 client from plesk 9.5.5 to 10.4.4 using migration manager.
Also, is there any way to get support, like at cPanel? When we have an issue with cPanel, we just open a ticket in their website and is resolved. Or just ask softlayer to pass it to them.
With Plesk we have no way to send our problems directly to you, and iweb refuses to give any help nor to pass our problems to you.
We hope this can solve this, because we have been with this migration issue for over 2 months now, tried different versions of plesk, tried manual import of the accounts and migration manager. Nothing works, we are more than tired.
Regards
Martin R.
