Dr. Anti Virus block emails

[EuroMaverick]

39 replies and almost 1.400 view of this thread without a single reaction of SWSoft. I don't think I have ever seen that before and I must say I'm impressed...

Mav.

 

[shortcut]

Do we have confirmation that this fixes it?

-S

 

[xtended]

sorry for answering so late!

i've received an e-mail from SWsoft:

New dr.web upgrade has some not correct configurations.
To fix it, please, use the drwebpatch.zip attached.
Please let us know how everything goes.

i uploaded the zip after on my server, run it and everything is okay now.

if somebody needs the ZIP-file too, he should write me an e-mail: [email protected].

but i'm really not sure, if in this ZIP some customized datas like serial and so on are included, but: worth a try, i think!

 

[oatmeal@]

Originally posted by shortcut
Do we have confirmation that this fixes it?

-S

Yes it works. I have installed it on close to 10 servers. It's been DL'd from my server several times. It would be nice if those folks would speak up and let us know if it worked for them.

 

[HarrisburgU]

I recieved this patch from SW-Soft as well. It does infact solve the issue. It renames the existing install directory and creates a new one with the newer updated version.

I still get the key not found, but the DrWebCom starts, loads definitions and scans without spamming our admin mailbox.

 

[ramon@]

It seems that this patch works. It creates an new directory for DrWeb and installs the new version of DrWeb. Emails are scanned and there are no bounce-emails in queue. The old directory of DrWeb is renamed to 'DrWeb[0]'

But then i had always messages in the system event

.....Plesk\DrWeb\restartDrWeb.bat' is not recognized as an internal or external command, operable program or batch file

an others like this

So I have copied the 'restartDrWeb.bat' from the old DrWeb directory ('DrWeb[0]') to the new DrWeb directoy and it seems to work.
The restartDrWeb.bat just stops und restarts the DrWeb-Service.

 

[Deltafox]

pfiew lucky me, i switched using clamwin a few weeks ago ........at 23-10-2005 to be precisely

 

[oatmeal@]

Interesting note:
A recent Plesk 7.5.5 upgrade I performed installed Kaspersky AV instead of Dr. Web.

 

[EuroMaverick]

Does anybody knows if you still need to apply the Dr. Web patch that SwSoft has been handing out themselves if you upgrade from 7.5.4 to 7.5.5 or is that fixed at the same time ?

I quickly browsed the release notes and they don't mention anything on this subject. Since this is a brand new release and that "Dr. Web starting to send e-mails" is a major issue, you could expect they solved that in this release, but maybe it was already too close to release date to get this fixed.

SWSoft - care to comment on this please ?

Regards,

Benoit.

 

[matija]

Originally posted by EuroMaverick
Does anybody knows if you still need to apply the Dr. Web patch that SwSoft has been handing out themselves if you upgrade from 7.5.4 to 7.5.5 or is that fixed at the same time ?

Shame on SW-Soft... I installed 7.5.4 -> 7.5.5 patch few days ago, and today I'm deleting >200k e-mails from mail server... I don't have to mention that they didn't write anything about this in 7.5.5 release notes nor did they put any effort in releasing hotfix/patch or even info on their site on what to do.
On the other hand, thanks to users of this forum I've come accros on hotfix from both Dr.Web and MailEnable.

For future unfortunate admins:

1. stop Dr.Web from within Plesk services

2. get Dr.Web patch
thread: http://forum.swsoft.com/showthread.php?s=&threadid=28525
patch: http://www.proserve.nl/~ivo/Plesk/drwebpatch.zip

3. get MailEnable patch
thread: http://forum.mailenable.com/viewtopic.php?t=8757
patch: http://www.mailenable.com/hotfix/MBX-DE-REG.zip

4. delete piled e-mails from SMTP outbound queue
program: http://www.mailenable.com/utilities/addons/MEQUEUECLEAN.ZIP

 

[sysber]

Hello,

I am with a doubt here, regarding the Dr. Web that is the following:

Does a limit of protection of Dr.Web exist for the message boxes?

did I read an article saying that the version that dr web that comes the plesk close to protects only 15 box of messages, that is truth?

Thanks

Sysber