• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Dr.Web doesn't work

M

matobago

Guest
I already purchase unlimited licences for Dr. Web but when i send to myself an e-mail with virus, i can recive it with the atachments infected and in the control panel i have checked the radio buttons for "Incoming and outgoing mail" I also send this mails to hotmail and hotmail told that these atachments has WORM_NETSKY.D, so why drweb not erase or do something with these mails ???
 
What version of Plesk are you using? What OS?

I suspect there's a bug in (at least) the Plesk 7.5.4 for FreeBSD - DrWeb stoped checking e-mails on any account here after the last upgrade- so I had to manualy change the configuration to check all e-mails regardles of Control Panel settings.

But what does your logs say? Whats in your qmail and drweb logfiles?
 
where is the drweb log file, because i don't have nothing in the maillog ansd i have this in the header file

From: [email protected]
Subject: Fwd: estos
Date: September 27, 2005 5:18:43 PM MDT
To: [email protected]
Return-Path: <[email protected]>
Delivered-To: [email protected]
Received: (qmail 73234 invoked from network); 27 Sep 2005 17:18:07 -0600
Received: from domain.com (HELO server.domain.com) (XXX.XXX.XXX.XXX) by domainto.com with SMTP; 27 Sep 2005 17:18:07 -0600
Received: by server.domain.com (Postfix, from userid 65534) id 395D9576F4; Tue, 27 Sep 2005 17:18:29 -0600 (MDT)
Received: from [192.168.1.171] (domain.who.send [XXX.XX.XXX.XX]) by server.domain.com (Postfix) with ESMTP id A5BDD57621 for <[email protected]>; Tue, 27 Sep 2005 17:18:28 -0600 (MDT)
Mime-Version: 1.0 (Apple Message framework v734)
Message-Id: <[email protected]>
Content-Type: multipart/alternative; boundary=Apple-Mail-14--767931975
References: <[email protected]>
X-Mailer: Apple Mail (2.734)
X-Spam-Checker-Version: SpamAssassin 2.64 (2004-01-11) on iGrup.transtelco.net
X-Spam-Level:
X-Spam-Status: No, hits=-4.7 required=5.0 tests=AWL,BAYES_00, MICROSOFT_EXECUTABLE autolearn=ham version=2.64
 
DrWeb log is in /var/drweb/log and maillogs are in /usr/local/psa/var/log/maillog (at leat on the BSD version)
 
How manually enable antivirus check

The virus log only tells but there is not any activity when there is an incoming mail.

Wed Sep 28 16:11:07 2005 Total virus records: 88669
Wed Sep 28 16:11:07 2005 Key file: /usr/local/drweb/drweb32.key
Wed Sep 28 16:11:07 2005 Key file number: 0010091270
Wed Sep 28 16:11:07 2005 License for scanning files: None
Wed Sep 28 16:11:07 2005 License for scanning mails: Unlimited
Wed Sep 28 16:11:07 2005 Daemon is installed, active interfaces: 127.0.0.1:3000

How can I manually enable antivirus checking?

Please help
 
I have the answer!!! DON'T use DRWEB :) It has been broken since the day it was released. Broken meaning, ease of use and pricing structure. Don't support DR WEB ;)
 
Originally posted by poke
I have the answer!!! DON'T use DRWEB :) It has been broken since the day it was released. Broken meaning, ease of use and pricing structure. Don't support DR WEB ;)

And as always I have to say... DrWeb works great on FreeBSD - it catches 100% virusmails here.

And yes, there has been some bugs now and then - but until now - nothing that coulden't be solved by tweaking some scripts...

But I can agree on one thing - it's not cheap - could be better priced.
 
:) nice to hear it's working better now.... I bought 1 license a long time ago and decided that wasn't the antivirus route for me or my resellers ;)
 
Back
Top