• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Dr Web Not Working

A

atinoco

Guest
Greetings:

I run a server with plesk 7.0, I lease the server and plesk license from serverbeach and it comes with a lot of features including antivirus.

Last month I updated to plesk 7.0.3 to enable the Dr. Web antivirus, the update ran well and appeared successful.

A couple of days ago I got a message on the Norton Antivirus I run on my desktop pc letting me know it had detected a W32.Mydoom.M@mm virus that came through the account, then i started wondering if the Dr. Web was working properly, today i started doing some tests sending the EICAR test string to myself and noticed that it wasnt getting detected by the Dr. Web Antivirus.

I went to the Dr. Web folder on the server and browsed through the logs looking for clues, in the drwebcom.log I noticed a line for each message going though the server like:

[05/24/05 08:47:02 0000720c] ScanMail: [email protected], [email protected];[email protected];, File=C:\Program Files\SWsoft\Plesk\Mail Enable\QUEUES\SMTP\Inbound\Messages\BD553D54E208423292EAE319BA438C.MAI

All the email traffic its there, but the viruses arent getting detected, I'm clueless about what’s going on.

Can anybody help?
 
Back
Top