Plesk Premium Anti Virus Dr Web - is it working as not detecting certain threats?!

[JamJar]

Hello All,

Hope you can help?

I've recently signed up to a windows hosting deal, with included Parallels Plesk Panel 11.5 as part of the deal - I also purchased the optional Plesk Power Pack - and Plesk Dr. Web Anti Virus.

However, I'm not 100% sure it is working correctly and protecting my email mailboxes - even though it looks to be setup ok, checking both incoming and outgoing emails (provided by MailEnable on all my domains - how do I check it is scanning my emails correctly?

The reason I ask, is I also have Symantec Endpoint Protection - which when I run full scan, detects and removes the following - which Dr Web seems to have failed to do?!

Downloader
Trojan.Gen.2
Trojan.Zbot
W32.Rontokbro@mm

Why is Dr Web failing to detect the above?!

I'm running;

1. Plesk for Windows 11.5.30
2. Parallels Premium Antivirus 8.0.0.6100, last update: 11.11.2013, known viruses' signatures: 4667710 - how often does this get updated, not since 11/11/2013?!
3. MailEnable WebMail 7.53

Many thanks

Regards

JamJar

 

[IgorG]

Read more about Parallels Premium Antivirus free usage limitation - http://kb.parallels.com/112793

 

[JamJar]

Hi IgorG,

Many thanks for your reply, but http://kb.parallels.com/112793 does not answer any of the question I raised?!

I can confirm I have under 14 mailboxes.

Many thanks

JimJam

 

[JamJar]

Hi IgorG,

Latest scan by Symantec this morning, identified 189 risks not picked up by Parallels Premium Antivirus - does not give me much confidence that Parallels Premium Antivirus is offering the protection level you would expect?

Many thanks

JimJam

 

[IgorG]

Do you mean that all these viruses have been found in mail messages?

 

[JamJar]

Hi IgorG,

Apologies for the delay in replying - yes, that is exactly what I'm saying - all these viruses have been found in mail messages.


Many thanks

JimJam

 

[IgorG]

Do you have any useful information related to this issue in C:\Program Files (x86)\Parallels\Plesk\admin\logs\plesklog_avstat*** file?

 

[Ufuk ATBAŞ]

Dear Igor, All settings is seems correctly. But, seems "skipped" on plesklog_avstat. for test i sent eicar.zip file. but skipped. not checked or blocked. can you help me?