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Dr Web Update Timing Out

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Shawn M, Dec 20, 2010.

  1. Shawn M

    Shawn M Basic Pleskian

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    Any clue about this?

    ERROR: Dr.Web (R) Updater: Unable to connect to update.msk5.drweb.com: Connection timed out !
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    First of all check that hostname update.msk5.drweb.com is accessible and resolvable from your server.
     
  3. Shawn M

    Shawn M Basic Pleskian

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    Hi,

    I didn't have any problems before.

    How would I check to see if it were resolvable?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    For example:

     
  5. Shawn M

    Shawn M Basic Pleskian

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    Hi,

    It connected fine.
     
  6. Shawn M

    Shawn M Basic Pleskian

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    I found that sometimes it connects and sometimes it does not. I've pinged and it timed out and I've pinged and it's worked fine. any ideas?
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    Maybe there is problem with hostname resolution? Try to define more reliable nameservers in /etc/resolv.conf
     
  8. Shawn M

    Shawn M Basic Pleskian

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    The host names that are listed in that file, what exactly are those for?
     
  9. IgorG

    IgorG Forums Analyst Staff Member

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    You can use any good nameservers there. For example:

     
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