Dr.Web

[crossconnect]

I've just ran a few tests to see how well Dr.Web is performing, and it seems that it's not actually working. The drwebd service is running and the /var/drweb/log/drwebd.log file doesn't indicate anything is wrong (apart from the fact that there are no virus hits - should they be recorded in the log file?) but viruses are getting through to my inbox. And yes, it's enabled for the particular mailbox in question.

What might be wrong? (before I go complaining to support)