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Issue Dropbox Backup fails 80% of the time

S

sdmx80

Basic Pleskian
Hello!

I am using Dropbox to Backup my server. Unfortunately, the backup fails 80% of the time.

Can you help me to fix this?
 

Attachments

  • Bildschirmfoto 2016-11-14 um 09.27.53.png
    Bildschirmfoto 2016-11-14 um 09.27.53.png
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Yes, of course!

Here it is:
[2016-11-14 11:27:58.123|9802] DEBUG: --> <pmmcli.GetConfigParametersAction object at 0x1314f90>
[2016-11-14 11:27:58.132|9802] DEBUG: <pmmcli.ActionRunner object at 0x1314f50>: doActivity
[2016-11-14 11:27:58.132|9802] DEBUG: <pmmcli.GetConfigParametersAction object at 0x1314f90>: response
[2016-11-14 11:27:58.137|9802] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<config-parameters>
<parameter>
<name>MAX_TRANSFER_DOWNLOAD_TIME</name>
<value>86400</value>
</parameter>
<parameter>
<name>NICE_ALWAYS</name>
<value>1</value>
</parameter>
<parameter>
<name>CHECK_BACKUP_DISK_SPACE</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_ADMINISTRATOR_NAME</name>
<value>Administrator</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_NAME</name>
<value>Server</value>
</parameter>
<parameter>
<name>MAX_NUMBER_OF_LOG_DIRS</name>
<value>30</value>
</parameter>
<parameter>
<name>SMTPSERVER</name>
<value>localhost</value>
</parameter>
<parameter>
<name>MAX_LOG_FILES</name>
<value>10</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_BACKUP</name>
<value>Backup task notification</value>
</parameter>
<parameter>
<name>MAX_LOG_SIZE</name>
<value>1048576</value>
</parameter>
<parameter>
<name>MAX_CONFLICT_RESOLVES</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_BACKUP</name>
<value>Backup task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>MIGRATION_TRANSPORT</name>
<value>rsync</value>
</parameter>
<parameter>
<name>NICE_ADJUSTMENT</name>
<value>10</value>
</parameter>
<parameter>
<name>USED_SPACE_COEFFICIENT</name>
<value>0.7</value>
</parameter>
<parameter>
<name>AUTHREQUIRED</name>
<value>0</value>
</parameter>
<parameter>
<name>MSSQL_NATIVE_BACKUP_ENABLED</name>
<value>1</value>
</parameter>
<parameter>
<name>MIN_TRANSFER_DOWNLOAD_SPEED</name>
<value>1.25</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_RESTORE</name>
<value>Restore task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>KEEP_LOCAL_BACKUP_IF_EXPORT_TO_FTP_FAILED</name>
<value>1</value>
</parameter>
<parameter>
<name>DAEMON_TIMEOUT</name>
<value>30</value>
</parameter>
<parameter>
<name>FREE_DISK_SPACE</name>
<value>20</value>
</parameter>
<parameter>
<name>KEEP_TEMP_DUMP</name>
<value>1800</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_RESTORE</name>
<value>Restore task notification</value>
</parameter>
<parameter>
<name>DAYS_TO_KEEP_SESSIONS</name>
<value>30</value>
</parameter>
<parameter>
<name>FORCE_DEBUG_LOG</name>
<value>0</value>
</parameter>
</config-parameters>
</data>
</response>
[2016-11-14 11:27:58.439|9805] DEBUG: --> <pmmcli.GetConfigParametersAction object at 0xef0f90>
[2016-11-14 11:27:58.442|9805] DEBUG: <pmmcli.ActionRunner object at 0xef0f50>: doActivity
[2016-11-14 11:27:58.443|9805] DEBUG: <pmmcli.GetConfigParametersAction object at 0xef0f90>: response
[2016-11-14 11:27:58.447|9805] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<config-parameters>
<parameter>
<name>MAX_TRANSFER_DOWNLOAD_TIME</name>
<value>86400</value>
</parameter>
<parameter>
<name>NICE_ALWAYS</name>
<value>1</value>
</parameter>
<parameter>
<name>CHECK_BACKUP_DISK_SPACE</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_ADMINISTRATOR_NAME</name>
<value>Administrator</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_NAME</name>
<value>Server</value>
</parameter>
<parameter>
<name>MAX_NUMBER_OF_LOG_DIRS</name>
<value>30</value>
</parameter>
<parameter>
<name>SMTPSERVER</name>
<value>localhost</value>
</parameter>
<parameter>
<name>MAX_LOG_FILES</name>
<value>10</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_BACKUP</name>
<value>Backup task notification</value>
</parameter>
<parameter>
<name>MAX_LOG_SIZE</name>
<value>1048576</value>
</parameter>
<parameter>
<name>MAX_CONFLICT_RESOLVES</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_BACKUP</name>
<value>Backup task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>MIGRATION_TRANSPORT</name>
<value>rsync</value>
</parameter>
<parameter>
<name>NICE_ADJUSTMENT</name>
<value>10</value>
</parameter>
<parameter>
<name>USED_SPACE_COEFFICIENT</name>
<value>0.7</value>
</parameter>
<parameter>
<name>AUTHREQUIRED</name>
<value>0</value>
</parameter>
<parameter>
<name>MSSQL_NATIVE_BACKUP_ENABLED</name>
<value>1</value>
</parameter>
<parameter>
<name>MIN_TRANSFER_DOWNLOAD_SPEED</name>
<value>1.25</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_RESTORE</name>
<value>Restore task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>KEEP_LOCAL_BACKUP_IF_EXPORT_TO_FTP_FAILED</name>
<value>1</value>
</parameter>
<parameter>
<name>DAEMON_TIMEOUT</name>
<value>30</value>
</parameter>
<parameter>
<name>FREE_DISK_SPACE</name>
<value>20</value>
</parameter>
<parameter>
<name>KEEP_TEMP_DUMP</name>
<value>1800</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_RESTORE</name>
<value>Restore task notification</value>
</parameter>
<parameter>
<name>DAYS_TO_KEEP_SESSIONS</name>
<value>30</value>
</parameter>
<parameter>
<name>FORCE_DEBUG_LOG</name>
<value>0</value>
</parameter>
</config-parameters>
</data>
</response>
Click to expand...
 
Hello. The pmmcli.log you sent before does not contain any errors or messages about backup process maybe it was rotated. Could you please grep all pmmcli logs for the errors by following command:
Code: 
grep -R -i -E "error|exeception|Fail" /var/log/plesk/PMM/*pmmcli*
 
Could you please send me to PM the directory /usr/local/psa/PMM/sessions/2016-11-21-030102.562 and the file /var/log/plesk/PMM/backup-2016-11-21-03-01-02-762/backup.log
 
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