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  1. D

    Resolved Plesk ERROR - Failed to fetch: https://vps-63881534.vps.ovh.net/smb/web/view

    Hello everyone, I have had my plesk server for exactly 7 months and this problem has never happened before. plesk version: 18.0.57 Server OS: Debian 11.8 Since today my plesk doesn't work anymore, it comes back a few times for a few seconds (20sec) then it stops. I managed to get an error...
  2. G

    Issue I get errors when installing and uninstalling plugins.

    When I try to install any plugin, I get the error "Index is under proccessing now Failed". Then when I uninstall the plugin I get the error "the extension dns integration for cloudflare® was removed with errors: error: graphql error: internal server error". When I enter my api key in the...
  3. winzjun

    Issue Plesk Manual Migration from IONOS failed to copy database

    I tried to migrate my old website(WordPress) from IONOS to Plesk using the manual method of migration, however, I encounter some errors in which the database is not being copied at all. All files from public html and SQL database are already uploaded to the site plesk server but when I try to...
  4. A

    Resolved WPTK on Plesk 18.0.46 Linux: Clone of Wordpress fails: ERROR 1142 (42000) TRIGGER command denied to user

    Hi everyone, I am trying to clone a wordpress installation within Wordpress Toolkit 5.12.3-6596 (pro version) on on Plesk 18.0.46 Linux. I am cloning into a blank subdomain. Cloning starts normaly Copying files without errors Copying database fails with ERROR 1142 (42000) stating a line in...
  5. Quinten

    Resolved php-fpm tries to start a service from a deleted sub domain

    Hello, Anyone have any idea how i could troubleshoot this? This sub domain has been deleted for a few months now yet today in my logs i saw it kept trying to launch it. How do i stop this?
  6. M

    Resolved Update Failed System unreachable

    Hi Everyone, I started an upgrade to Obsidian 18.0.34 on Windows and left the update running. I came back after a couple of hours expecting to see the update complete, but I was confronted with a failure. This all I get when I try to get to my server. Server Error 500 Plesk\Exception\Database...
  7. E

    Issue dbbackup failed unable to copy database script transfer failed script failed there is not enough space on the disk

    Hey! im having a problem to copy the database contents into a existing database. im getting this foult message. *dbbackup failed unable to copy database script transfer failed script failed there is not enough space on the disk* error code 23. Someone have any idea? Thanks Erik
  8. m.jxngklxxs

    Issue Permission Probleme beim vhosts

    Ich habe versucht heute einen Repair durchzuführen nachdem ich diesen Fehler "osdetect failed: Error: Cannot determine version scanning "bullseye/sid"" bekommen habe, leider hat dies nicht Funktioniert. Was kann den da Abhilfe schaffen? Reaktion auf den Repair! root@Avilion /var/www # plesk...
  9. E

    Issue Mysql server update (5.5 to 5.7)

    Hi guys, I manually intervened to update my database. I followed the necessary steps through Putty and first upgraded from 5.1 to 5.5. Then I increased from 5.5 to 5.6 and finally from 5.6 to 5.7. But currently plesk is not working on my server. Only .frm, .myi and myd files of my database...
  10. I

    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    Hi all, i am using gmail to send / receive emails via gmail interface last two days i have problem with TLS negotiation between my plesk server and gmail. it says that username / password is not correct and this error message : Authentication failed. Please check your username/password...
  11. S

    Issue No Web Presence Builder migration??

    Hello transfering an website from one old server to one new server (plesk 17.0 to plesk 17.5.3), web presence builder of client disapear completely,it seem not migrated, it's really the case??? the version of web presence builder are the same : 17.0.15. Please, need an confirmation ASAP
  12. C

    Issue Plesk Onyx 17.5.3 Unabled to update for months

    Good morning: I tried to contact plesk but it cannot be possible due to my license is a "resell" licence, and cannot be access by them. Anyway, I have this issue for several months. Everyday, I got in Plesk a red error saying: Error Updating Plesk. To solve the problem you can send the log...
  13. Giorgos Kontopoulos

    Issue Failed to update Plesk. To solve this problem, you can send the update log to Odin support

    Complete message on the home screen of my plesk Here is the complete error log which happens for some days now Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  14. L

    Resolved Can not create new users for local git repository

    Hello, I want to create some new accounts for my local git repository. But I does not work. It just works with the admin account of the subbdomain. I created the new account under GIT subdomain > Web Users. Now when I want to clone the repository I get a prompt to enter an username and a...
  15. Mark12345

    Resolved Failed SSL Report - Disable SSL v2 and v3???

    My website failed the SSL report provided by https://www.ssllabs.com/ssltest/index.html for the following reasons: 1) This server supports SSL 2, which is obsolete and insecure, and can be used against TLS (DROWN attack). Grade set to F...
  16. P

    Issue SSL certificates not migrated

    Hi, We did migration form one Plesk Onyx server to other Plesk Onyx but SSL certificates only partially migrated. It looks mostly subdomains are affected. And if transferred not put under subdomains but under main domains without ability to choose for subdomain. We have bought and free Let's...
  17. S

    Issue Dropbox Backup fails 80% of the time

    Hello! I am using Dropbox to Backup my server. Unfortunately, the backup fails 80% of the time. Can you help me to fix this?
  18. Joathan dos Santos Lessa

    Issue Backup failed Logs

    Backup failed Logs Good morning everyone realize a monthly procedure to save the .log files of the domains in Plesk 12.5 that runs on Windows Server 2012. What is the procedure? It is to conduct a search, filtering by period (day, month and year) using the wildcard to save the .log files that...
  19. A

    Prevent Backup Manager creating daily broken files

    Hello, after a server migration the Backup Manager keeps performing daily incomplete or broken backups. Note that no schedule is active in Tools & Settings > Backup Manager > Scheduled Backup Settings. This is very annoying, since every day I need to manually remove the failed backup. Is there...
  20. Steve Tozer

    Failed update to 12.5.30

    Updated Plesk to 12.5.30 but had some errors, ran the bootstrapper repair but now getting the below error INFO: [Sat Apr 2 09:55:09 BST 2016]: Serice: kavehost, Action: start Trying to start service kavehost... kavehost is not running. Starting kavehost...
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