• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:
    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Dropbox Backup fails 80% of the time

S

sdmx80

Basic Pleskian
Hello!

I am using Dropbox to Backup my server. Unfortunately, the backup fails 80% of the time.

Can you help me to fix this?
 

Attachments

  • Bildschirmfoto 2016-11-14 um 09.27.53.png
    Bildschirmfoto 2016-11-14 um 09.27.53.png
    158.3 KB · Views: 8
Yes, of course!

Here it is:
[2016-11-14 11:27:58.123|9802] DEBUG: --> <pmmcli.GetConfigParametersAction object at 0x1314f90>
[2016-11-14 11:27:58.132|9802] DEBUG: <pmmcli.ActionRunner object at 0x1314f50>: doActivity
[2016-11-14 11:27:58.132|9802] DEBUG: <pmmcli.GetConfigParametersAction object at 0x1314f90>: response
[2016-11-14 11:27:58.137|9802] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<config-parameters>
<parameter>
<name>MAX_TRANSFER_DOWNLOAD_TIME</name>
<value>86400</value>
</parameter>
<parameter>
<name>NICE_ALWAYS</name>
<value>1</value>
</parameter>
<parameter>
<name>CHECK_BACKUP_DISK_SPACE</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_ADMINISTRATOR_NAME</name>
<value>Administrator</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_NAME</name>
<value>Server</value>
</parameter>
<parameter>
<name>MAX_NUMBER_OF_LOG_DIRS</name>
<value>30</value>
</parameter>
<parameter>
<name>SMTPSERVER</name>
<value>localhost</value>
</parameter>
<parameter>
<name>MAX_LOG_FILES</name>
<value>10</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_BACKUP</name>
<value>Backup task notification</value>
</parameter>
<parameter>
<name>MAX_LOG_SIZE</name>
<value>1048576</value>
</parameter>
<parameter>
<name>MAX_CONFLICT_RESOLVES</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_BACKUP</name>
<value>Backup task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>MIGRATION_TRANSPORT</name>
<value>rsync</value>
</parameter>
<parameter>
<name>NICE_ADJUSTMENT</name>
<value>10</value>
</parameter>
<parameter>
<name>USED_SPACE_COEFFICIENT</name>
<value>0.7</value>
</parameter>
<parameter>
<name>AUTHREQUIRED</name>
<value>0</value>
</parameter>
<parameter>
<name>MSSQL_NATIVE_BACKUP_ENABLED</name>
<value>1</value>
</parameter>
<parameter>
<name>MIN_TRANSFER_DOWNLOAD_SPEED</name>
<value>1.25</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_RESTORE</name>
<value>Restore task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>KEEP_LOCAL_BACKUP_IF_EXPORT_TO_FTP_FAILED</name>
<value>1</value>
</parameter>
<parameter>
<name>DAEMON_TIMEOUT</name>
<value>30</value>
</parameter>
<parameter>
<name>FREE_DISK_SPACE</name>
<value>20</value>
</parameter>
<parameter>
<name>KEEP_TEMP_DUMP</name>
<value>1800</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_RESTORE</name>
<value>Restore task notification</value>
</parameter>
<parameter>
<name>DAYS_TO_KEEP_SESSIONS</name>
<value>30</value>
</parameter>
<parameter>
<name>FORCE_DEBUG_LOG</name>
<value>0</value>
</parameter>
</config-parameters>
</data>
</response>
[2016-11-14 11:27:58.439|9805] DEBUG: --> <pmmcli.GetConfigParametersAction object at 0xef0f90>
[2016-11-14 11:27:58.442|9805] DEBUG: <pmmcli.ActionRunner object at 0xef0f50>: doActivity
[2016-11-14 11:27:58.443|9805] DEBUG: <pmmcli.GetConfigParametersAction object at 0xef0f90>: response
[2016-11-14 11:27:58.447|9805] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<config-parameters>
<parameter>
<name>MAX_TRANSFER_DOWNLOAD_TIME</name>
<value>86400</value>
</parameter>
<parameter>
<name>NICE_ALWAYS</name>
<value>1</value>
</parameter>
<parameter>
<name>CHECK_BACKUP_DISK_SPACE</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_ADMINISTRATOR_NAME</name>
<value>Administrator</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_PANEL_NAME</name>
<value>Server</value>
</parameter>
<parameter>
<name>MAX_NUMBER_OF_LOG_DIRS</name>
<value>30</value>
</parameter>
<parameter>
<name>SMTPSERVER</name>
<value>localhost</value>
</parameter>
<parameter>
<name>MAX_LOG_FILES</name>
<value>10</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_BACKUP</name>
<value>Backup task notification</value>
</parameter>
<parameter>
<name>MAX_LOG_SIZE</name>
<value>1048576</value>
</parameter>
<parameter>
<name>MAX_CONFLICT_RESOLVES</name>
<value>1</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_BACKUP</name>
<value>Backup task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>MIGRATION_TRANSPORT</name>
<value>rsync</value>
</parameter>
<parameter>
<name>NICE_ADJUSTMENT</name>
<value>10</value>
</parameter>
<parameter>
<name>USED_SPACE_COEFFICIENT</name>
<value>0.7</value>
</parameter>
<parameter>
<name>AUTHREQUIRED</name>
<value>0</value>
</parameter>
<parameter>
<name>MSSQL_NATIVE_BACKUP_ENABLED</name>
<value>1</value>
</parameter>
<parameter>
<name>MIN_TRANSFER_DOWNLOAD_SPEED</name>
<value>1.25</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_BODY_RESTORE</name>
<value>Restore task finished on host %HOST_NAME%.\n\nCreation date is: %CREATION_DATE%\nCreated by: %OWNER_NAME% (type=%OWNER_TYPE%, guid=%OWNER_GUID%)\nCreated for: %TOPOBJECT_NAME% (type=%TOPOBJECT_TYPE%, id=%TOPOBJECT_ID%)\nTask status is: %TASK_STATUS% (see details in the attached file)\n\nDump full name is: %FULL_NAME%\n\n\n\n</value>
</parameter>
<parameter>
<name>KEEP_LOCAL_BACKUP_IF_EXPORT_TO_FTP_FAILED</name>
<value>1</value>
</parameter>
<parameter>
<name>DAEMON_TIMEOUT</name>
<value>30</value>
</parameter>
<parameter>
<name>FREE_DISK_SPACE</name>
<value>20</value>
</parameter>
<parameter>
<name>KEEP_TEMP_DUMP</name>
<value>1800</value>
</parameter>
<parameter>
<name>NOTIFICATION_MAIL_SUBJECT_RESTORE</name>
<value>Restore task notification</value>
</parameter>
<parameter>
<name>DAYS_TO_KEEP_SESSIONS</name>
<value>30</value>
</parameter>
<parameter>
<name>FORCE_DEBUG_LOG</name>
<value>0</value>
</parameter>
</config-parameters>
</data>
</response>
Click to expand...
 
Hello. The pmmcli.log you sent before does not contain any errors or messages about backup process maybe it was rotated. Could you please grep all pmmcli logs for the errors by following command:
Code: 
grep -R -i -E "error|exeception|Fail" /var/log/plesk/PMM/*pmmcli*
 
Could you please send me to PM the directory /usr/local/psa/PMM/sessions/2016-11-21-030102.562 and the file /var/log/plesk/PMM/backup-2016-11-21-03-01-02-762/backup.log
 
You must log in or register to reply here.

Similar threads

Joe Payne
Resolved Error using server backup to Dropbox after update to 18.0.56
Replies
2
Views
2K
Joe Payne
Joe Payne
Pier
Resolved Restore from Dropbox
Replies
9
Views
2K
Pier
Pier
M
Issue Unable to create remote backup
Replies
1
Views
1K
Peter Debik
P
A
Issue Backup manager fails to backup to S3 bucket
Replies
4
Views
327
Sebahat.hadzhi
Sebahat.hadzhi
S
Question will there ever be support to Backup Plesk to Nextcloud/Owncloud and other?
Replies
3
Views
1K
n0fear
N
Back
Top