Question Dropped by Plesk Panel

[leiloar]

Server operating system version

CentOs 7

Plesk version and microupdate number

Plesk Obsidian Versão 18.0.47

Good afternoon people.

I have noticed that every time I go to connect to the PLESK panel it drops me to the login screen.

This started happening today.

Has anyone had this problem or have any idea why?

 

[Kaspar]

Could you describe your issue in more detail?

Are you able to login to Plesk for example? And are you logged out after a while? Or directly after loggin in?

 

[Bitpalast]

This is probably caused by an IP address change during the session. Please try to login from a stable connection (e.g. your phone through a cell, not through you wifi), then go to Tools & Settings > Sessions Management and check "Allow IP address changes during a single session", then click "OK".

 

[leiloar]

Could you describe your issue in more detail?

Are you able to login to Plesk for example? And are you logged out after a while? Or directly after loggin in?

I can log into Plesk.
Soon after I am removed and I can not log in anymore.

 

[leiloar]

This is probably caused by an IP address change during the session. Please try to login from a stable connection (e.g. your phone through a cell, not through you wifi), then go to Tools & Settings > Sessions Management and check "Allow IP address changes during a single session", then click "OK".

It seems to me that it was resolved, continue testing for a few days to be sure!

Thank you for your help.