during upgrading to 11.0.9

[elhatab]

Hi

I am running Windows 2008 R2 server
using plesk panel 10.4.4 update 47 and while I an upgrading to 11.0.9

I got ye following warring which has stopped me and looking for any help before I continue .


here is the warning message:


Parallels Panel pre-upgrade checking...
WARNING: Since Panel 10.4, all subdomains have their own DNS zone. Check http://kb.parallels.com/en/112966 for more details.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

Proceeding with installation or upgrade without resolving the issues that were found can corrupt your data.
[ ] I confirm that I want to continue, regardless of found issues.
Continue Discard changes


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Please help and let me know what should I do here , and what is error for and how can I resolve it before I start my upgrade...

Thanks
Mohamed

 

[IgorG]

I can suggest you run autoinstaller in debug mode:

ai.exe --console --debug

and check autoinstaller3.txt log. You can find it in temp directory like C:\1200e96e08fb420498ff955e2f6e7e93\autoinstaller3.txt

 

[elhatab]

here is the tail of this file



Found errors: 0; Found Warnings: 1


Error:
WARNING: Since Panel 10.4, all subdomains have their own DNS zone. Check http://kb.parallels.com/en/112966 for more details.
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.

Execute C:/c7a43b519dfef00488fb3aeb4c44cbbe/send-error-report.exe install
FileFetcher: get file (~empty)/PANEL-WIN_11.0.9/panel-11.0.9-ms_w2k8r2-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER-WIN_11.0.10/sitebuilder-11.0.10-ms-noarch.inf3
FileFetcher: get file (~empty)/BILLING-WIN_11.0.9/billing-11.0.9-ms-noarch.inf3
Parallels Installer was closed because of a long period of inactivity.


any advice ??

thanks

 

[exceedis]

I'm getting this same error message on the same platform. Was this ever resolved?