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E-Mail account not working after upgrading to Plesk 11

Discussion in 'Plesk 11.x for Windows' started by MarkusBomke, Aug 6, 2012.

  1. MarkusBomke

    MarkusBomke New Pleskian

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    Hello

    i upgraded from 10.4 to 11.0.9 a week ago. So far everything is working properly exept for one point.

    I have an E-mail account Markus.Bomke@myserver.de that was working correctly under 10.4. Now with 11.0.9 i got the problem that everytime I try to access this Account via Imap i got the following errormessage "LOGIN- User Account does not have access tho this service (BAD)", if i try via POP3 i get "Unable to log on".

    I tried changing the password for this account, and even deleting the account and creating it from the scratch. The error still exist. Also a complete server restart doesn´t change anything. I have this problem with any new E-mail Account i try to create.

    If i try to send an E-Mail to the adress i get the following: Reason: Remote SMTP Server Returned: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.

    Anyone a clue what I can do?

    Update: I run two different webspaces on this server, on the second webspace the E-mail accounts are working correctly, also the access to a fresh installed account is possible.
     
    Last edited: Aug 6, 2012
  2. InderS

    InderS Silver Pleskian

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    Apr 17, 2013
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    Location:
    Nashik
    Which mail server you are using with your server mail enable or smarter mail? If possible provide us the login details we will check it for you.
     
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