Resolved E-Mail Setting "What to do with mail for non existent users" not available

[maffi]

Hello Plesk Users,

i have a crazy problem.

We have multiple Plesk servers. For server a. As an admin, I see the setting for a domain email setting as normal. If I look at our new Plesk server (b. and as an admin!), the menu item "What to do with mail for non existent users" is missing. We use the Service-Provider View on both servers! Any ideas why this may be? Is that a mistake?

Server a. information:
Betriebssystem: Debian 10.9
Produkt: Plesk Obsidian Version 18.0.36
Image:

Server b. information:
Betriebssystem: Debian 10.10
Produkt: Plesk Obsidian Version 18.0.36
Image:

 

[Monty]

You may have disabled those controls.

Please compare the following setting on both of your servers:
Tools & Settings => Interface Management (under "Plesk Appearance") => Interface Controls Visibility

You probably ticked the checkbox "Hide controls for rejection messages for non-existent mail addresses" on your 2nd server.

 

[maffi]

That was it! You are the best thank you!