Editor Format, Font and Size are empty!

[Ballou]

Hi all.
Strange error in the page editor.
When I try to edit a page the lists are empty (white).
If I mark my text and just change font (without knowing what font) it changes.
When it's changed I can see the selected font but no other font.
Is this an error in the WYSIWYG editor or in sitebuilder itself?
Hope there is a fix for this soon since we at the moment have about 1000 clients just started using it.

Best regards
Fredrik

This is in IE7, in FireFox 3 and Safari 4 everything looks fine.

 

[Dmitry Frantsev]

It looks like this case related to http://kb.odin.com/en/6167 article. Check it up.

 

[billke]

When will this be fixed?

The article is correct, in that only templates with a White Text are affected, such as ID:business-013 and many others.
But when will this problem be fixed?

 

[Dmitry Frantsev]

This issue will be corrected in one of the updates for future Parallels Plesk Sitebuilder versions. Unfortunately, can not say for sure the exact date or version.