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Email box usage size not showing in Plesk 10.4 Windows

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by AmerKa, Jan 19, 2012.

  1. AmerKa

    AmerKa Guest

    0
     
    Hello

    Email box size is not showing for any client under the control panel in -> Mail -> Email addresses -> Usage
    (Plesk 10.4.4 on a Windows 2008 R2)

    Any ideas whats the reason/how to fix this?
     

    Attached Files:

  2. AmerKa

    AmerKa Guest

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    Here is another screenshot showing one of the email boxes with size of 8.5 MB while the panel shows it as 0 MB
     

    Attached Files:

  3. ataab

    ataab Basic Pleskian

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    Hello,

    I am having the same issue, it does not shows the emailbox used space for either client panel or for administrator.

    I am on plesk 10.4.4/ windows 2008 with mailenable 6.02 professional.

    any help?
     
  4. MeshalB

    MeshalB Guest

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    Did you manage to get this fixed? I am having the same problem... It used to work and then just stopped!
     
  5. ataab

    ataab Basic Pleskian

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    Hello Meshal,

    No, i am not able to as yet.
     
  6. MeshalB

    MeshalB Guest

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    Can anyone from Parallels assist with this?
     
  7. iltera

    iltera Basic Pleskian

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    My clients started asking question about that, that's why I found this post.

    Has anybody find a solution yet?
    I have never seen email size else then "0" the whole time I used Plesk 10. I thought it's solved by now...

    Does Parallels has a soltion for that one?
     
  8. MeshalB

    MeshalB Guest

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    No - no solution. Still waiting..

    Still wondering whether Parallels cares about its products or clients - from my perspective they don't care...
     
  9. MikeRadian

    MikeRadian New Pleskian

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    Have this same problem also. Bad that I don't care about size. What I care about is "SPEED".
     
  10. MeshalB

    MeshalB Guest

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    Hello Parallels?

    Help! Still waiting for a solution!
     
  11. HaseebK

    HaseebK New Pleskian

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    I've noticed the same problem. Any update from Parallel team?
     
  12. pongdechs

    pongdechs New Pleskian

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  13. aashua

    aashua Guest

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    Solution.

    First Try to click on refresh usage stats.
    second is major activity > Upgrade mail enable with uptodate and see result.

    Check this link
     
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