Resolved Email Issue

[Anoop]

Incoming and Outgoing emails are not working. But it will solve after a windows reboot. But everyday its not possible to reboot a shared server. so is there any permanent solution for this.?

 

[Kaspar]

Thats very limited information to go on. Did you do any troubleshooting to find the cause of the issue?

 

[Anoop]

Thats very limited information to go on. Did you do any troubleshooting to find the cause of the issue?

No.

 

[Anoop]

Anyway i solved the issue with a full restart of server.

 

[Nik G]

hello @Anoop ,

as Rasp said, there is too small info for any suggestions.
in case this behavior will reproduced again and again need more details about what error you've got,
is there some errors in event viewer and so on.

probably request to the Plesk Technical Support would be the best way for you.

 

[vevoy]

Do you need a complete restart of the server each time to solve this problem?

 

[Anoop]

Dedicated server is using with plesk from the last 5 years and the incoming and outgoing are working correctly without any issues. But now its suddenly stopped no incoming mails. so how can i find out the root cause of this issue and how to fix this error.?

 

[Anoop]

Do you need a complete restart of the server each time to solve this problem?

yes, full restart required.

 

[alexmaes45]

I am facing this same issue.Incoming and outgoing emails are not working. But it will solve after a Windows reboot. But everyday it's not possible to reboot a shared server. So is there any permanent solution for this??