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email redirect keeps emails

Discussion in 'Plesk for Linux - 8.x and Older' started by dtbaker, May 15, 2005.

  1. dtbaker

    dtbaker Basic Pleskian

    Mar 31, 2005
    Likes Received:
    Hey hey hey,

    Setup an email redirect from a clients email account to a bigpond.net.au account. Email is successfully redirected to the bigpond.net.au account however the forwarded email is still kept on the plesk server.

    Why is this happening?

    - something wrong with bigpond
    - old settings dragged from the previous server regarding email redirects or email groups

  2. neuromancer

    neuromancer Guest

    Apologies if this is a 'dumb' question for which you've already checked through in your troubleshooting:

    After specifying the redirect, did you disable the mailbox? Without turning of the mailbox, the redirect acts essentially as a forward of a copy of the email to the specified addy, while the same gets saved to the mail name for which it was originally addressed.