email settings displayed incorrectly

[ollybee]

In Plesk customers can click on a question mark next to their email account to display the settings to configure their mail client. In part of this it says "Supported incoming mail protocols: POP3, IMAP"

Plesk for windows uses Mailenable standard by default, this gives no IMAP support.

You should update that screen it;s confusing for users

 

[IgorG]

During Plesk installation ME is installed with IMAP support by default. There is installation option for ME package:

<install-exe-package command-line="/s /B /IMAP" />

 

[ollybee]

mail enable standard the default mail software has no support for IMAP.
http://www.mailenable.com/mail-server-features.asp

Even installing plesk with IMAP option will not help

 

[IgorG]

Have you checked it?