• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Emails lost between arrival and inbox

S

surfmerchants

Guest
This started as a problem receiving email sent from a PHP script on another server, but it seems to be more than just the automated mails.

A client was complaining that none of their email addresses were receiving email sent from a particular PHP form submission script. We grepped her mailbox for the subject of the sample message, and found it, but she is not seeing it in webmail or when she downloads her mail through POP.

We have also tried setting up forwards at two domains on different servers, and mail sent through those is also lost.

I have tried adding the domain to both the SpamAssassin whitelist and the whitelist in the Plesk Mail panel, but so far nothing has arrived.

Any suggestions?
 
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