Empty Maillog Issue

[skywalllker]

Hi, I can't figure out why my maillog is empty. I have checked both locations below but result remain the same:

/usr/local/psa/var/log/maillog
/var/log/maillog

I'm running this Plesk inside OpenVZ container (using centos-7-x86_64-minimal template)

Plesk Version: Web Admin Edition

Thank you!

 

[UFHH01]

Hi skywalllker,

depending on your "/etc/rsyslog.conf" ( or "/etc/syslog.conf" ) - configuration, there might be a different log - location defined, than the standard "/usr/local/psa/var/log/maillog", which should be a symlink to "/var/log/maillog".

Please make sure, that rsyslog is running as well and restart it, if you made some changes.:

service rsyslog restart
( or: service syslog restart )
​

There might be as well a problem with psa, so you could as well try to run the command:

/etc/init.d/psa stop && /etc/init.d/psa start
( or: service psa stop && service psa start )​

 

[skywalllker]

Thank you for your reply.

I tried to locate rsyslog.conf and syslog.conf in /etc directory, but unfortunately none of the specified files exist. However, there's a folder named rsyslog.d containing files named listen.conf with content below:

$SystemLogSocketName /run/systemd/journal/syslog (I have no clue if this relevant to my issue or not)

Also, after restarting psa, the command you suggested return error as below:

[root@plesk etc]# service rsyslog restart
Redirecting to /bin/systemctl restart rsyslog.service
Failed to issue method call: Unit rsyslog.service failed to load: No such file or directory.

[root@plesk etc]# service syslog restart
Redirecting to /bin/systemctl restart syslog.service
Failed to issue method call: Unit syslog.service failed to load: No such file or directory.

Thank you

 

[UFHH01]

Is this a fresh installation?

please use "find / -name 'rsyslog.conf' 2> /dev/null" ( or syslog.conf ), to locate your configuration file.

If you need to install rsyslog, for CentOS the command would be "yum -y install rsyslog"

 

[skywalllker]

Yes, this is a fresh installation. Following your advise, I have installed 'rsyslog' and now my maillog started to have content as it suppose to.

Thank you for your help

 

[websavers]

I also had this issue on a fresh install of Plesk 12 on CentOS7 OpenVZ Container. Shouldn't the Plesk installer automatically install rsyslogd on CentOS 7 as part of its standard RPMs?