Empty reports?

[Griffith]

When I press "Report" on a domain in CP, it doesn't show any on neither Summary Report or Full report, but when I make a custom one, it shows normal. Any ideas what can be wrong?

 

[BoXie]

I have the same problem on 7.5.3

Do you have a solution yet?

Sounds like a bug !

 

[Griffith]

Nope, haven't found a solution for this.. if anyone have it..please post

 

[BoXie]

Indeed ... but i'm happy it is confirmed by someone else !

To me it only happens when domain-owners log in. When i log in as an administrator i can see all reports as they should be.

 

[BoXie]

I had Plesk looked in to this :

This was their solution / comment:
-----------------------------------------------

<Plesk>
For some reasons notes in mysql psa database in 'report' table
were messed up. I deleted all notes from 'report' table and now Full &
Summary reports are avaliable for all domain level users. Please check it up.

 

[Griffith]

hmm... that worked.. deleted all records in report table...

 

[BoXie]

Hmm i didn't understand what he meant with 'notes'... i guess records.

So it seems it's safe to delete all records from that database table.



I'm glad i could help you.